4.1 Troubleshooting

4.1.3Operation

 

PROBLEM

 

PROBABLE CAUSE

SOLUTION

 

 

 

 

 

When using the

The HANDSET/HEADSET

• When the headset is not used, set the

 

speakerphone on an APT,

 

selector is set to the

HANDSET/HEADSET selector to the

 

nothing is audible.

 

"HEADSET" position.

"HANDSET" position.

When using the

• The "HEADSET" mode is

• When the headset is not used, select

 

speakerphone/monitor

 

selected by Personal

the "HANDSET" mode by Personal

 

mode with a DPT, nothing is

 

Programming, "Handset/

Programming.

 

audible.

 

Headset Selection".

 

 

 

 

• The PT does not ring.

• The ringer volume is off.

• Turn on the ringer volume.

 

 

 

• During a power failure,

• A DPT or APT is connected

• Disconnect the DPT or APT and

 

extensions connected to

 

to the extension port.

connect an SLT.

 

ports 1 to 4 of MSLC16/

• The dialling mode (tone or

• Set the Tone/Pulse switch to the other

 

SLC16 and ports 1 to 2 of

 

pulse) is incorrect.

position.

 

DHLC8/SLC8 cards do not

 

 

 

 

operate.

 

 

 

 

 

 

 

• Originating an outside call,

The corresponding CO

• Programme the CO button. Refer to

 

call transfer, or conference

 

button does not exist on the

"1.19.2 Flexible Buttons" in the Feature

 

cannot be performed.

 

PT.

Guide.

 

 

 

 

• Cannot register the PS.

Wrong Personal

• Enter the PIN set to the Hybrid IP-PBX

 

 

 

Identification Number (PIN)

into the PS.

 

 

 

is registered to the PS.

 

 

 

• CS is not connected

• Make sure that the cable is connected

 

 

 

properly.

properly with correct pin assignments.

 

 

 

 

Also, make sure that the cable does not

 

 

 

 

make short circuits.

 

 

 

 

• Switch all DIP switches off.

 

 

 

• PS becomes out of range.

• CSIF card is not working.

• Install the CSIF card properly.

• Cannot make calls using the

• CS is not working.

• Make sure that the cable is connected

 

PS.

 

 

properly with correct pin assignments.

 

 

 

 

Also, make sure that the cable does not

 

 

 

 

make short circuits.

 

 

 

 

• Switch all DIP switches off.

 

 

• Location of CS is not good.

• Locate the CS properly (refer to "2.8.5

 

 

 

 

Site Survey Using the KX-TCA255/KX-

 

 

 

 

TD7590" or "2.9.5 Site Survey" ).

 

 

• Access system of the PS is

• Change the access system setting of

 

 

 

not properly set.

the PS to the appropriate system or

 

 

 

 

automatic.

 

 

 

• Noise is frequent while using

• Call handover is not

• Locate the CS properly (refer to "2.8.5

 

the PS.

 

working.

Site Survey Using the KX-TCA255/KX-

Conversations disconnect

• PS is out of CS coverage

TD7590" or "2.9.5 Site Survey" ).

 

while using the PS.

 

area.

 

 

 

 

 

 

224 Installation Manual

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Panasonic KX-TDA100 installation manual Operation

KX-TDA100 specifications

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