Panasonic KX-TDA100 Operation, Problem, Probable Cause, Solution, Installation Manual

4.1 Troubleshooting

4.1.3Operation

	PROBLEM		PROBABLE CAUSE	SOLUTION
•	When using the	•	The HANDSET/HEADSET	• When the headset is not used, set the
	speakerphone on an APT,		selector is set to the	HANDSET/HEADSET selector to the
	nothing is audible.		"HEADSET" position.	"HANDSET" position.
•	When using the	• The "HEADSET" mode is		• When the headset is not used, select
	speakerphone/monitor		selected by Personal	the "HANDSET" mode by Personal
	mode with a DPT, nothing is		Programming, "Handset/	Programming.
	audible.		Headset Selection".
• The PT does not ring.		• The ringer volume is off.		• Turn on the ringer volume.
• During a power failure,		• A DPT or APT is connected		• Disconnect the DPT or APT and
	extensions connected to		to the extension port.	connect an SLT.
	ports 1 to 4 of MSLC16/	• The dialling mode (tone or		• Set the Tone/Pulse switch to the other
	SLC16 and ports 1 to 2 of		pulse) is incorrect.	position.
	DHLC8/SLC8 cards do not
	operate.
• Originating an outside call,		•	The corresponding CO	• Programme the CO button. Refer to
	call transfer, or conference		button does not exist on the	"1.19.2 Flexible Buttons" in the Feature
	cannot be performed.		PT.	Guide.
• Cannot register the PS.		•	Wrong Personal	• Enter the PIN set to the Hybrid IP-PBX
			Identification Number (PIN)	into the PS.
			is registered to the PS.
		• CS is not connected		• Make sure that the cable is connected
			properly.	properly with correct pin assignments.
				Also, make sure that the cable does not
				make short circuits.
				• Switch all DIP switches off.
• PS becomes out of range.		• CSIF card is not working.		• Install the CSIF card properly.
• Cannot make calls using the		• CS is not working.		• Make sure that the cable is connected
	PS.			properly with correct pin assignments.
				Also, make sure that the cable does not
				make short circuits.
				• Switch all DIP switches off.
		• Location of CS is not good.		• Locate the CS properly (refer to "2.8.5
				Site Survey Using the KX-TCA255/KX-
				TD7590" or "2.9.5 Site Survey" ).
		• Access system of the PS is		• Change the access system setting of
			not properly set.	the PS to the appropriate system or
				automatic.
• Noise is frequent while using		• Call handover is not		• Locate the CS properly (refer to "2.8.5
	the PS.		working.	Site Survey Using the KX-TCA255/KX-
•	Conversations disconnect	• PS is out of CS coverage		TD7590" or "2.9.5 Site Survey" ).
	while using the PS.		area.

224 Installation Manual