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Useful Information
Useful Information
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the AC
adaptor and turn off the handset, then reconnect the AC adaptor and turn on the handset.
Problem Cause & solution
w is flashing. LThe handset is too far from the base unit. Move closer.
LThe AC adaptor is not connected. Check the connections.
LYou are using the handset or base unit in an area with high
electrical interference. Place the handset and base unit
away from interference sources, such as antennas and
mobile phones.
LThe handset registration is cancelled. Register the handset
to the base unit (page 21).
I cannot make or
receive calls.
LThe AC adaptor or telephone line cord is not connected.
Check the connections.
LThe call bar feature is turned on. Turn it off (page 14).
LYou dialled a call restricted number (page 16).
LThe key lock feature is turned on. Turn it off (page 12).
LThe unit is not designed to be used with rotary (pulse
dialling) services.
The unit does not ring. LThe ringer volume is turned off. Adjust the ringer volume
(page 14).
The handset display is
blank.
LThe handset is not turned on. Turn the power on (page 9).
The handset will not turn
on.
LMake sure that the batteries are installed correctly (page 9).
LFully charge the batteries (page 9).
A busy tone is heard
when {C} is pressed.
LThe handset is too far from the base unit. Move closer and
try again.
Static, sound cuts in/
out, fades. Interference
from other electrical
units.
LPlace the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LYour unit is connected to a telephone line with ADSL
service. We recommend connecting a filter (contact your
ADSL service provider) to the telephone line between the
base unit and the telephone line socket.
Noise is heard during a
call.
LYou are using the handset or base unit in an area with high
electrical interference. Place the handset and base unit
away from interference sources, such as antennas and
mobile phones.
TG1811_1812_1813AL(e-e).book Page 20 Friday, May 12, 2006 2:25 PM