For assistance, please call: 1-800-211-PANA(7262)
53
Troubleshooting
Useful Information
General You cannot operate the
Answering System with the
handset.
•Someone is operating the Answering System.
•You are too far from the base unit. Walk closer
to the base unit.
•The unit is recording a message. To answer
the call, press
[]
or
[]
.
While recording a greeting
message, the unit starts to
ring and stops recording.
•To answer the call, press
[]
or
[]
. Start
again from the beginning after hanging up.
During playback, the unit
starts to ring and stops
playback.
•To answer the call, press
[]
or
[]
. To
resume playback, press
[MESSAGE/SLOW
TALK]
after hanging up.
Caller ID information is not
displayed during message
playback (p. 42).
•Caller ID information will not be displayed
—if a message is recorded by using
[MEMO/2WAY REC]
(p. 44), or
—if the Caller List is renewed and the caller
ID information is erased (p. 26).
Problem Cause & Remedy
The unit does not work. •Check the settings (p. 8–9).
•Check whether the dialing mode setting is
correct (p. 13).
•Charge the battery fully (p. 8).
•Clean the charge contacts and charge again
(p. 9).
•Install the battery properly (p. 8).
•Place the handset on the base unit and
unplug the AC adaptor to reset it. Plug in, and
try again.
•Re-install the battery (p. 8) and charge it fully.
The unit does not announce
the displayed caller’s name.
•The handset and base unit ringer volumes are
OFF (p. 17).
•The Talking Caller ID feature is OFF (p. 15).
The unit does not announce
the displayed caller’s name
properly.
•Name pronunciation may vary. Name
pronunciation quality is based on names most
commonly used in the United States.
•The unit will announce each letter of
abbreviations, such as Co., Inc., etc.
•Caller ID service supports names of up to
15 letters. If the caller’s name has more than
15 letters, the name will not be announced
correctly.
Problem Cause & Remedy