Panasonic KX-TG2302 operating instructions Troubleshooting, Helpful Information

Things You Should Know

4-H Troubleshooting

Section 4

Problem

The unit does not work.

An alarm tone sounds

when you press [ ], [SP-PHONE] or

[VOICE ENHANCER].

Static, sound cuts in/out, fades. Interference from other electrical units.

The handset does not ring.

You cannot redial.

You cannot make long distance calls.

You cannot page the handset.

Cause & Remedy

•Check the settings (1-C).

•Check whether the dialing mode setting is correct (1-C).

•Fully charge the battery (4-A).

•Clean the charge contacts and charge again (4-A).

•Check battery installation (1-C).

•Unplug the AC adaptor to reset it. Plug in, and try again.

•Re-install the battery (1-C) and fully charge it.

•You are too far from the base unit. Walk closer to the base unit and try again.

•Confirm the AC adaptor is plugged in.

•Raise the base unit antenna.

•If the above remedies do not solve the problem, the handset may have lost communication with the base unit. Register the handset again (3-E).

•Move the handset and the base unit away from other electrical appliances (4-F).

•Walk closer to the base unit.

•Raise the base unit antenna.

•The ringer volume is turned off. Set to high, medium, or low (2-B).

•If the last number dialed was more than 48 digits long, the number will not be redialed correctly.

•Please make sure you have long distance service.

•The handset is too far from the base unit or is engaged in an outside call. Try again later.

Problem

[FLASH/CALL WAIT] does not work properly.

The RECHARGE indicator flashes or the unit beeps intermittently.

You charged the battery fully, but the RECHARGE indicator continues to flash.

The CHARGE indicator light does not go out after the battery has been charged.

You cannot have a conversation using the headset.

If you cannot solve your problem

Cause & Remedy

•Set the flash time.

Press [VOICE ENHANCER], [9] and [8], then press [VOICE ENHANCER] again.

•Fully charge the battery (4-A).

•Clean the charge contacts and charge again (4-A).

•The battery may need to be replaced. If you install a new battery, fully charge it (1-C).

•This is normal.

•Make sure the optional headset is connected properly (4-D).

•[SP-PHONE]may have been pressed. Press

[ ] to switch to the headset.

•Visit our website: http://www.panasonic.com/support

•Contact us via the web at: http://www.panasonic.com/contactinfo

•Call our customer call center at: 1-800-211-PANA(7262)

4-I Helpful Information

•Environment—do not place the unit in a room where the temperature is less than 5˚C (41˚F) or greater than 40˚C (104˚F). Allow 10 cm (4") clearance around the unit for proper ventilation. Avoid excessive smoke, dust, mechanical vibration, shock, or direct sunlight.

•Medical—consult the manufacturer of any personal medical devices, such as pacemakers or hearing aids, to determine if they are adequately shielded from external RF (radio frequency) energy. (The unit operates in the frequency range of 2400MHz to 2481MHz, and the power output level can range 0.04 to 0.1 watts.) Do not use the unit in health care facilities if any regulations posted in the area instruct you not to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF (radio frequency) energy.

•Routine care—wipe the unit with a soft cloth. Do not use benzine, thinner, or any abrasive powder. When you leave the unit unused for a long period of time, unplug the AC adaptor from the outlet.

•If there is any trouble—disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone company.

For your future reference
Serial No.	Date of purchase
(found on the bottom of the unit)
Name and address of dealer

For assistance, please call: 1-800-211-PANA(7262)