Useful Information
42 For assistance, please call 1-800-211-PANA (7262).
Making/answering calls, Paging
Phonebook
Problem Cause & solution
Static is heard, sound
cuts in and out.
Interference from other
electrical units.
LMove the handset and the base unit away from other
electrical appliances.
LMove closer to the base unit.
LRaise the base unit antenna.
LTurn on the clarity booster feature (page 19).
LIf your unit is connected to a telephone line with xDSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your xDSL provider for details.
The handset does not
ring.
LThe ringer volume is turned off. Adjust it (page 31).
I cannot make a call. LThe dialing mode may be set incorrectly. Set the dial
mode (page 33) to match the type of telephone service
you have (tone or pulse).
I cannot redial by
pressing {REDIAL}.
LIf the last number dialed was more than 48 digits long,
the number will not be redialed correctly.
LIf you press {REDIAL} after you have started dialing,
this button functions as the {PAUSE} button. To redial,
do not dial any numbers before pressing {REDIAL}.
I cannot make long
distance calls.
LMake sure that you have long distance service.
I cannot page the
handset.
LThe called handset is too far from the base unit.
LThe called handset is in use. Try again later.
Problem Cause & solution
I cannot store an item in
the phonebook.
LYou cannot store an item in the phonebook while the
handset is in talk or speakerphone mode.
LDo not pause for over 1 minute while storing.
While storing an item in
the phonebook, the
handset starts to ring.
LA call is being received. Answer the call and start again
from the beginning after hanging up.
The display exits the
phonebook while
searching.
LThe handset automatically exits after 1 minute of
inactivity.
TG2420(e).book Page 42 Thursday, December 16, 2004 11:11 AM