TG2431AL_2432AL(e).book Page 53 Tuesday, March 15, 2005 6:37 PM
| Useful Information |
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Troubleshooting |
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General use |
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Problem | Cause & solution |
The unit does not work. | LMake sure that the battery is installed correctly (page |
| 10). |
| LCheck the connections (page 9). |
| LFully charge the battery (page 11). |
| LClean the charge contacts and charge again (page 11). |
| LUnplug the base unit’s AC adaptor to reset the unit. |
| Reconnect the adaptor and try again. |
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The display shows “No | LThe handset is too far from the base unit. Move closer |
link to base. Move | and try again. |
closer to base, try | LPlug in the base unit’s AC adaptor. |
again.” and an alarm | LRaise the base unit antenna. |
tone sounds. | LIf the above remedies do not solve the problem, the |
| handset may have lost communication with the base |
| unit. Register the handset again (page 36). |
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I cannot hear a dial tone. | LConfirm that the telephone line cord is connected (page |
| 9). |
| LDisconnect the unit from the telephone line and connect |
| a known working telephone. If the working telephone |
| operates properly, contact our service personnel to |
| have the unit repaired. If the working telephone does |
| not operate properly, contact your telephone company. |
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Programmable settings | |
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Problem | Cause & solution |
I cannot programme | LProgramming is not possible while the handset and |
items. | base unit are being used. |
| LDo not pause for over 1 minute while programming. |
| LMove closer to the base unit. |
| LWhile another user is listening to messages or the |
| answering system is answering a call, you cannot |
| programme. Try again later. |
While programming, the | LA call is being received. Answer the call and start again |
handset starts to ring. | from the beginning after hanging up. |
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