Useful Information

 

 

Making/answering calls, Paging

 

 

Problem

Cause & solution

Static is heard, sound

LMove the handset and the base unit away from other

cuts in and out.

electrical appliances.

Interference from other

LMove closer to the base unit.

electrical units.

LRaise the base unit antennas.

 

LTurn on the clarity booster feature (page 19).

 

LIf your unit is connected to a telephone line with xDSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your xDSL provider for details.

 

 

The handset does not

LThe ringer volume is turned off. Adjust it (page 31).

ring.

 

 

 

I cannot make a call.

LThe dialing mode may be set incorrectly. Set the dial

 

mode (page 33) to match the type of telephone service

 

you have (tone or pulse).

 

 

I cannot redial by

LIf the last number dialed was more than 48 digits long,

pressing {REDIAL}.

the number will not be redialed correctly.

 

LIf you press {REDIAL} after you have started dialing,

 

this button functions as the {PAUSE} button. To redial,

 

do not dial any numbers before pressing {REDIAL}.

I cannot have a

LMake sure that an optional headset is connected

conversation using the

properly (page 40).

headset.

LIf SP-phone is displayed on the handset, press {C}

 

to switch to the headset.

I cannot make long

LMake sure that you have long distance service.

distance calls.

 

 

 

I cannot page the

LThe called handset is too far from the base unit.

handset.

LThe called handset is in use. Try again later.

 

 

The message indicator

LNew messages have been recorded. Listen to the new

on the handset flashes

messages (page 29) or turn the message alert off (page

slowly.

29).

 

 

 

 

Phonebook

 

 

 

Problem

Cause & solution

I cannot store an item in

LYou cannot store an item in the phonebook while the

the phonebook.

handset is in talk or speakerphone mode.

 

LDo not pause for over 1 minute while storing.

 

 

While storing an item in

LA call is being received. Answer the call and start again

the phonebook, the

from the beginning after hanging up.

handset starts to ring.

 

For assistance, please call 1-800-211-PANA (7262).

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Panasonic KX-TG5428 operating instructions Making/answering calls, Paging, Phonebook