Useful Information

 

 

 

 

Troubleshooting

 

 

 

General use

 

 

 

Problem

Cause & solution

The unit does not work.

L Make sure that the battery is installed correctly (page

 

10).

 

L Check the connections (page 9).

 

L Fully charge the battery (page 11).

 

L Clean the charge contacts and charge again (page 11).

 

L Unplug the base unit’s AC adaptor to reset the unit.

 

Reconnect the adaptor and try again.

 

L Re-install the battery (page 10) and fully charge it.

 

 

The display shows “No

L The handset is too far from the base unit. Move closer

link to base. Move

and try again.

closer to base, try

L Plug in the base unit’s AC adaptor.

again.” and an alarm

L Raise the base unit antennas.

tone sounds.

L If the above remedies do not solve the problem, the

 

handset may have lost communication with the base

 

unit. Register the handset again (page 39).

 

 

I cannot hear a dial tone.

L Confirm that the telephone line cord is connected (page

 

9).

 

L Disconnect the unit from the telephone line and connect

 

a known working telephone. If the working telephone

 

operates properly, contact our service personnel to

 

have the unit repaired. If the working telephone does

 

not operate properly, contact your telephone company.

 

 

 

 

Programmable settings

 

 

Problem

Cause & solution

I cannot program items.

L Programming is not possible while the handset and

 

base unit are being used.

 

L Do not pause for over 1 minute while programming.

 

L Move closer to the base unit.

 

L While another user is listening to messages or the

 

answering system is answering a call, you cannot

 

program. Try again later.

While programming, the

L A call is being received. Answer the call and start again

handset starts to ring.

from the beginning after hanging up.

 

 

For assistance, please call 1-800-211-PANA (7262).

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Panasonic KX-TG5439 General use, Programmable settings, Problem Cause & solution, Link to base. Move, Closer to base, try