Problem

Cause

Remedy

 

 

 

 

The phone is locked.

Unlock the phone.

 

Outgoing calls are

Disable outgoing call

Calls cannot be

barred.

barring, or barred dial.

made.

The phone is not

Move to a coverage area

 

and operate your phone

 

registered to a network.

after it has registered

 

 

with a network.

 

 

Check whether your SIM

Calls cannot be

 

supports Fixed Dial.

 

Check if the Fixed Dial

made from Fixed

 

is switched on.

Dial Store.

 

Check whether the

 

 

phone number is stored

 

 

in the Fixed Dial.

 

The phone is not

Switch the phone on.

 

switched on.

 

 

 

Incoming calls are

Disable incoming call

Calls cannot be

barred.

barring.

received.

 

 

 

Move to a coverage area

 

 

 

The phone is not

and operate your phone

 

registered to a network.

after it has registered

 

 

with a network.

 

 

Check that the antenna

Emergency calls

You are not in a GSM

symbol is displayed –

move to a coverage area

cannot be made.

coverage area.

and operate your phone

 

 

when the antenna

 

 

symbol is displayed.

Phone numbers

The phone is locked

Unlock the phone.

cannot be recalled

Phone number has been

Switch off restriction.

from Contacts.

restricted.

 

 

 

 

96Troubleshooting

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Panasonic EB-X500 operating instructions Problem Cause Remedy