CH E C K T H E D R I V E F O R E R R O R S If the drive is a fixed drive: 1 Remove the hard drive and floppy drive.

2 Insert the Drivers and Utilities CD for your computer and turn on the computer.

3 Verify that the light is blinking, indicating normal operation.

If you cannot eject the CD, CD-RW, or DVD drive tray

1 Ensure that the computer is turned off.

2 Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

3 Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

Ensure that the sound is not caused by the program that is running.

Ensure that the disk or disc is inserted properly.

If the CD-RW drive stops writing

DI S A B L E S T A N D B Y M O D E I N WI N D O W S B E F O R E W R I T I N G T O A

CD-RWSearch for the keyword standby in Windows Help. To access the help file, see page 104.

CH A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E See the help files for

your CD creation software.

EX I T A L L O T H E R O P E N P R O G R A M S Exiting all other open programs before writing to the CD-RW may alleviate the problem.

Sound and Speaker Problems

If you have a problem with integrated speakers

AD J U S T T H E WI N D O W S ® V O L U M E C O N T R O L Double-clickthe speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.

AD J U S T T H E V O L U M E U S I N G K E Y B O A R D B U T T O N S Use the keyboard buttons to ensure that the volume is turned up and that the sound is not muted.

RE I N S T A L L T H E S O U N D (A U D I O ) D R I V E R See page 113.

If you have a problem with external speakers

CH E C K T H E S P E A K E R C A B L E C O N N E C T I O N S See the setup diagram supplied with the speakers.

Using CDs, DVDs, and Other Multimedia

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Dell 8500 manual Sound and Speaker Problems