Dell 8500 General Program Problems, Mail Problems, Program crashes, Program stops responding

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NOTE: Software usually includes installation instructions in its documentation or on a floppy disk or CD.

General Program Problems

A program crashes

SE E T H E S O F T W A R E D O C U M E N T A T I O N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.

A program stops responding

EN D T H E P R O G R A M —

1 Simultaneously press .

2 Click the Applications tab, and then select the program that is no longer responding.

3Click End Task.

Error messages appear

RE V I E W "ER R O R ME S S A G E S " — Look up the message and take the appropriate action. See the software documentation.

E-Mail Problems

EN S U R E T H A T Y O U A R E C O N N E C T E D T O T H E IN T E R N E T — With the Outlook Express e-mail program open, click File. If Work Offline has a check mark next to it, click the check mark to remove it and connect to the Internet.

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Solving Problems