Video and Display Problems

105

If the display is blank

105

If the display is difficult to read

106

If only part of the display is readable

107

Scanner Problems

107

Drive Problems

108

If you cannot save a file to a floppy drive

108

If you have problems with a hard drive

109

PC Card Problems

109

General Program Problems

110

A program crashes

110

A program stops responding

110

Error messages appear

110

E-Mail Problems

110

If Your Computer Gets Wet

111

If You Drop or Damage Your Computer

112

Resolving Other Technical Problems

112

Drivers

113

What Is a Driver?

113

Identifying Drivers

113

Reinstalling Drivers and Utilities

114

Manually Reinstalling Drivers for Windows XP

115

Using System Restore

116

Creating a Restore Point

116

Restoring the Computer to an Earlier Operating State . . . . . 116

Undoing the Last System Restore

117

Resolving Software and Hardware Incompatibilities

118

Contents

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Dell 8500 manual 105, 107, 108, 109, 110, 111, 113, 116, Resolving Software and Hardware Incompatibilities 118