Dell 8500 Scanner Problems, If only part of the display is readable, Click Appearance and Themes

AD J U S T T H E WI N D O W S D I S P L A Y S E T T I N G S —

1 Click the Start button and click Control Panel.

2 Click Appearance and Themes.

3 Click the area you want to change or click the Display icon.

4 Try different settings for Color quality and Screen resolution.

SE E "ER R O R ME S S A G E S " — If an error message appears, see page 104.

If only part of the display is readable

CO N N E C T A N EX T E R N A L M O N I T O R —

1 Turn off your computer and connect an external monitor to the computer.

2 Turn on the computer and the monitor, and adjust the monitor brightness and contrast controls.

If the external monitor works, the computer display or video controller may be defective. Contact Dell (see page 150).

Scanner Problems

CH E C K T H E P O W E R C A B L E C O N N E C T I O N — Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on.

CH E C K T H E S C A N N E R C A B L E C O N N E C T I O N — Ensure that the scanner cable is firmly connected to the computer and to the scanner.

UN L O C K T H E S C A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.

RE I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for instructions.

NOTE: If you can connect to your Internet service provider (ISP), your modem is functioning properly. If you are sure that your modem is working properly and you still experience problems, contact your ISP.

Solving Problems

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