108 Solving Problems
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Drive Problems NOTE: For information
on saving files to a floppy
disk, see the
Tell Me How
help file. To access the
help file, see page 104.
If you cannot save a file to a floppy drive
ENSURE THAT WINDOWS® RECOGNIZES THE DRIVE —Click the Start
button and click My Computer. If the drive is not listed, perform a full scan with
your antivirus software to check for and remove viruses. Viruses can sometimes
prevent Windows from recognizing the drive. Insert a bootable disk and restart
the computer. Verify that the light is blinking, indicating normal operation.
ENSURE THAT THE DISK IS NOT WRITE-PROTECTED —You cannot save
data to a write-protected disk. See the following figure.
TRY ANOTHER FLOPPY DISK —Insert another disk to eliminate the
possibility that the original disk is defective.
REINSTALL THE DRIVE —
1Save and close any open files, exit any open programs, and shut down the
computer.
2Remove the drive from the module bay. See page53 for instructions.
3Reinstall the drive.
4Turn on the computer.
write-protected
not write-protected
back of floppy disk