Useful Information

Making/answering calls, intercom

Problem

Cause/solution

Static is heard, sound

LMove the handset and the base unit away from other

cuts in and out.

electrical appliances.

Interference from other

LMove closer to the base unit.

electrical units.

LRaise the base unit antennas.

 

LTurn on the clarity booster feature (page 24).

 

LIf your unit is connected to a telephone line with DSL

 

service, we recommend connecting a noise filter

 

between the base unit and the telephone line jack.

 

Contact your DSL provider for details.

 

 

The handset does not

LThe ringer volume is turned off. Adjust it (page 36).

ring.

 

 

 

The base unit does not

LThe ringer volume is turned off. Adjust it (page 23).

ring.

 

I cannot make a call.

LThe dialing mode may be set incorrectly. Change the

 

setting (page 20).

 

LThe base unit or another handset is in use. Try again

 

later.

I cannot redial by

LIf the last number dialed was more than 48 digits long,

pressing {REDIAL}.

the number will not be redialed correctly. Dial the

 

number manually.

 

 

I cannot have a

LMake sure that an optional headset is connected

conversation using the

properly (page 49).

headset.

LIf SP-phone is displayed on the handset, press {C}

 

to switch to the headset.

I cannot make long

LMake sure that you have long distance service.

distance calls.

 

I cannot page the

LThe called handset is too far from the base unit.

handset.

LThe called handset is in use. Try again later.

 

 

I cannot page the base

LThe base unit is in use. Try again later.

unit.

 

 

 

52For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG5633, KX-TG5651, KX-TG5631, KX-TG5653, KX-TG5632 Making/answering calls, intercom Problem Cause/solution