Manuals / Panasonic / Communications / Answering Machine

Panasonic KX-TG5632, KX-TG5651 Phonebook Problem Cause/solution, Caller ID Problem Cause/solution

Models: KX-TG5653 KX-TG5652 KX-TG5651 KX-TG5634 KX-TG5632 KX-TG5631 KX-TG5633

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	Useful Information
Phonebook

Problem	Cause/solution
Copying stopped with an	LThe destination handset may have lost communication
item displayed.*1	with the base unit, or the destination unit user may have
	pressed {C} or {s}.
	The displayed phonebook item was not copied to the
	unit. Press {OFF}. Confirm that the destination unit is
	not in use and try again.

*1 For models with 2 or more handsets included only (page 4).

Caller ID

Problem	Cause/solution
The handset does not	LYou have not subscribed to Caller ID service. Contact
display the caller’s name	your telephone company to subscribe.
and/or phone number.	LIf your unit is connected to any additional telephone
	equipment such as a Caller ID box or cordless
	telephone jack, disconnect the unit from the equipment
	and plug the unit directly into the wall jack.
	LIf your unit is connected to a telephone line with DSL
	service, we recommend connecting a noise filter
	between the base unit and the telephone line jack.
	Contact your DSL provider for details.
	LThe name display service may not be available in some
	areas. Contact your telephone company for details.
	LOther telephone equipment may be interfering with this
	unit. Disconnect the other equipment and try again.
	LThe caller requested not to send caller information
	(page 29).
	LIf a call is being transferred to you, the caller information
	is not displayed.

The handset or base unit	LThe handset or base unit’s ringer volume is turned off.
does not announce the	Adjust it (page 23, 36).
displayed caller names.*1	LThe Talking Caller ID feature is turned off. Turn it on
	(page 36).
	LThe ring count for the answering system is set to “2” or
	“Toll saver”. Select a different setting (page 42).
	LIf the base unit and another handset are having an
	intercom call, your handset does not announce caller
	information.*2

For assistance, please visit http://www.panasonic.com/phonehelp

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Panasonic KX-TG5632, KX-TG5651, KX-TG5631, KX-TG5653 Phonebook Problem Cause/solution, Caller ID Problem Cause/solution

Contents

Operating Instructions Making/Answering Calls Thank you for purchasing a Panasonic cordless telephone Introduction Descriptions of the multiple handsets and chargers About these operating instructions Symbols used in these operating instructions KX-TG5632 Expanding your phone systemKX-TG5633 KX-TG5652 Included accessories Accessory information Accessory Quantity Order number Sales and support information Additional/replacement accessoriesAccessory item Order number Save These Instructions Important safety instructions Medical InstallationBattery Base unit location/avoiding noise For best performanceEnvironment Routine care If you subscribe to a DSL service Setting up the base unitConnecting the AC adaptor and telephone line cord Battery installation/replacement Setting up the handsetConnecting the charger Base unit Battery charge Panasonic battery performance Operation Operating time Battery level Battery icon Message indicator Base unit Antennas Stop Speaker Charge indicatorControls MIC Microphone Adjusting audio volume Example Mute Using the navigator key Base unit display items Displayed Meaning DisplaysHandset soft keys Dialing mode Setting the unit before useHandset display items Displayed Meaning item Display language Example 930 09 Date and time Making calls Answering calls Useful features during a call Temporary tone dialing for rotary/ pulse service users For Call Waiting service usersMute Flash button Call share Available model Handset voice enhancer Finding and calling a phonebook item Handset phonebookAdding items to the phonebook Chain dial Editing items in the phonebookErasing items in the phonebook Copying all items Copying an item Talking Caller ID Using Caller ID service Option Ringer IDLight-up ID Caller list Caller ID number auto edit featureViewing the caller list and calling back Editing a caller’s phone number before calling back Save Storing caller information into the phonebookOFF Erasing selected caller information Erase iYes iOFF Erasing all caller information Save iOFF Main menu Sub-menu Programmable settingsProgramming by scrolling through the display menus Main menu Sub-menu Menu Programming using the direct commandsFeature Setting code System Code Multicolor Ring count Customer support Recording your greeting message Answering systemTurning the answering system on/off Prerecorded greeting message Pausing a messageSkipping a message Erasing a message Voice guidance Key CommandCalling back Caller ID subscribers only Call Remote commands Using the answering system remotelyKey Remote command Remote operation Remote code Answering system settingsRing count Turning on the answering system remotely Message alert For Voice Mail service subscribersCaller’s recording time For models with 2 or more handsets included IntercomFor models with only 1 handset included Transferring calls between handsets, conference calls Registering an additional handset Registering a handsetAnswering transferred calls Base unit Wall mounting Connect the AC adaptor to power outlet Charger Headset optional Display message Cause/solution Error messages Battery recharge Problem Cause/solution General use Problem Cause/solutionProgrammable settings Problem Cause/solution Making/answering calls, intercom Problem Cause/solution Caller ID Problem Cause/solution Phonebook Problem Cause/solution Answering system Problem Cause/solution Problem Cause/solution FCC and other information Useful Information KX-TG5631/KX-TG5632/KX-TG5633/ KX-TG5634 FCC RF Exposure Warning Specifications Warranty Limited Warranty Limits And Exclusions Customer Services Directory Customer services Index Index Copyright When you ship the productPanasonic Puerto Rico, Inc