Troubleshooting, General use | Panasonic KX-TG5832AL, KX-TG5831AL

TG5831_5832AL.book Page 56 Monday, March 14, 2005 4:28 PM

Useful Information

Troubleshooting

General use

Problem	Cause & solution
The unit does not work.	L Make sure that the battery is installed correctly (page
	10).
	L Check the connections (page 9).
	L Fully charge the battery (page 11).
	L Clean the charge contacts and charge again (page 11).
	L Unplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	L Re-install the battery (page 10) and fully charge it.

The display shows “No	L The handset is too far from the base unit. Move closer
link to base. Move	and try again.
closer to base, try	L Plug in the base unit’s AC adaptor.
again.” and an alarm	L Raise the base unit antennas.
tone sounds.	L If the above remedies do not solve the problem, the
	handset may have lost communication with the base
	unit. Register the handset again (page 37).

I cannot hear a dial tone.	L Confirm that the telephone line cord is connected (page
	9).
	L Disconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.

Programmable settings

Problem	Cause & solution
I cannot programme	L Programming is not possible while the handset and
items.	base unit are being used.
	L Do not pause for over 1 minute while programming.
	L Move closer to the base unit.
	L While another user is listening to messages or the
	answering system is answering a call, you cannot
	programme. Try again later.
While programming, the	L A call is being received. Answer the call and start again
handset starts to ring.	from the beginning after hanging up.

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Panasonic KX-TG5832AL Troubleshooting, General use, Programmable settings, Link to base. Move, Closer to base, try

Contents

Charge the battery for 6 hours before initial use Model No. KX-TG5832AL Introduction Useful Information Introduction Your phone Accessory information Included accessories Accessory items Quantity Important safety instructions Installation Battery Medical For best performance Base unit location/noiseEnvironment Routine care Charger KX-TG5832AL only ConnectionsBase unit Battery installation If you subscribe to an Adsl service Battery charge Battery strengthBattery icon Battery strength Recharging the battery Battery replacement Battery performanceRecharge battery Operation Operating time Controls and displays Controls Ringer indicator Message indicator Receiver Display Microphone Charge contacts Calls Conf DisplayRcvd Setting the date and time KBack dB SelectLDate31.12.2005 Time1200 AM KAM/PM SaveL Date15.06.2005 Time1200 AM KAM/PM SaveL Making calls KRecall CallL To make a call using the redial list Answering callsAuto talk Temporary ringer off Useful features during a call Hold buttonMute button Voice enhancer Pause button for PBX/long distance service users Clarity boosterCall share KX-TG5832AL only Recall button Using the phonebook Adding items to the phonebook Editing items in the phonebook Calling someonePhonebook =Name search During an outside call, press Menu Chain dial featureCopying phonebook items KX-TG5832AL only TG58315832AL.book Page 24 Monday, March 14, 2005 428 PM Ringer ID and light-up ID Using Caller ID serviceCall waiting and Caller ID compatible Caller list Viewing the caller list and calling back Before calling back Storing caller information into310P 29JUN 0555333444 Erasing all items Erasing caller informationErasing a selected item Intercom For KX-TG5831AL usersFrom the handset to the base unit Handset Base unit Press LOCATOR/INTERCOM to answer Handset For KX-TG5832AL users From one handset to the other handset Conference calls KX- TG5832AL only Guide to handset programming Main menu Sub-menu Ringer volume Low High KBack dB SaveL Ringer settingsHandset ringer volume Ringer tone 1=Tone KBack dB SaveL Handset ringer toneHandset interrupt tone Call options Display optionsAuto talk Handset LCD contrast Telephone settings Line modeRecall time Storing your area code Other options Dial lockHandset key tone Re-registering the handset Time adjustment Caller ID subscribers only Feature Feature code Setting code Programming via direct commandsDirect commands chart TG58315832AL.book Page 40 Monday, March 14, 2005 428 PM Answering system To turn off the call screening feature Erasing your greeting messagePre-recorded greeting message Screening your calls Listening to messages using the base unit Listening to messages Listening to messages using the handset Message play Memory capacity Calling back Caller ID subscribers only Using the answering system remotely Remote commandsKey Remote command Remote operation Answering system settings Remote codeTurning on the answering system remotely Skipping the greeting message to leave a message For Telstra Homeline service subscribers Ring count Greeting only Caller’s recording timeMessage alert Wall mounting Base unit Wall mount template for the base unit To remove the wall mounting adaptor Charger KX-TG5832AL only Wall mount template for the charger Belt clip Headset optionalTo attach the belt clip To remove the belt clip To connect an optional headset to the handset Error messages Troubleshooting Programmable settingsGeneral use Link to base. Move Making/answering calls, Intercom Caller ID Answering system Battery chargeRecharge battery is Power failure But Recharge Instructions to customer Service difficulties Technical information Handset Index General use 56 Making/answering calls, Intercom TG58315832AL.book Page 66 Monday, March 14, 2005 428 PM TG58315832AL.book Page 67 Monday, March 14, 2005 428 PM Copyright Sales Department Panasonic Australia Pty. Limited Manufacturer