Useful Information

Troubleshooting

Problem

Cause/solution

The unit does not work.

Check the connections (page 9).

 

Remove the batteries and reinstall them to reset the unit.

 

 

The unit does not ring.

The RINGER selector is set to OFF. Set to HIGH or LOW

 

(page 16).

 

 

The display is blank.

Install new batteries (page 8).

 

 

You cannot dial.

Check the dial tone. If there is no dial tone, check the

 

connections (page 9).

 

The dialling mode may be set incorrectly. Change the

 

settings (page 12).

 

Dial lock is turned on. To turn it off, see page 18.

 

The dialled number is restricted. To cancel, see page 14.

 

 

The other party suddenly

≥ {HANDSET MUTE} may has been pressed during the

cannot hear your voice during

conversation.

a conversation.

To cancel, press {HANDSET MUTE} again (page 17).

 

 

You cannot program items

Programming is not possible when:

such as the dialling mode.

s the handset is off the cradle.

 

s viewing caller information.

 

Do not pause for over 60 seconds while programming.

 

 

Caller information is not

You need to subscribe to a Caller ID service. Consult your

displayed.

service provider/telephone company for details.

 

Install or replace the batteries.

 

If your unit is connected to any additional telephone

 

equipment such as a Caller ID box or cordless telephone

 

line jack, plug the unit directly into the wall jack.

 

If you use a DSL/ADSL service, we recommend connecting

 

a DSL/ADSL filter between the unit and the telephone line

 

jack. Contact your DSL/ADSL provider for details.

 

Other telephone equipment may be interfering with your

 

phone. Disconnect it and try again.

 

 

Number of missed calls does

You have entered the caller list before and there is no new

not display during standby

missed call coming in after that.

mode.

If there are unviewed missed calls, number of missed calls

 

will be displayed when you enter the caller list.

 

 

You cannot store a name and

Programming is not possible when the handset is off the

phone number in memory.

cradle.

 

Check that the batteries are installed in the unit and that

 

the battery power is not low.

 

Do not pause for over 60 seconds while storing.

 

Do not enter a phone number more than 32 digits long.

 

When using the dial lock (page 18) or call restriction feature

 

(page 14), you cannot store emergency numbers (#).

 

If “PHONEBOOK FULL” is displayed, erase other stored

 

items from the phonebook memory (page 20).

 

 

24

Page 24
Image 24
Panasonic KX-TS560ML operating instructions Troubleshooting, Problem Cause/solution