STANDARD FUNCTIONS
Voice Mail Service
The
a message. You can also set the system to automatically forward messages to a
Automated Attendant Service
Answers incoming calls and routes the caller to the appropriate extension or department.
Interview Service
The
so that when someone calls, he or she is sent to the question-
Message Waiting Notification
This feature tells you when a caller has left a message in your mailbox. It can notify you in any of three ways:
•By lighting the “message waiting” lamp on your telephone.
•By sending a message to your beeper, either telling you to call your mailbox or actually providing the caller’s number.
•By calling you at a telephone number you specified in advance.
Multilingual Voice Prompts
You can program Multilingual Voice Prompts. The opening greeting can be set to let the caller choose a language and you can even program different incoming phone lines to be answered in different languages. It’s a great feature for global businesses.
Direct Mailbox Access
Mailbox owners can retrieve new messages simply by calling from your extension or
Automatic Message Forward / Copy Message
If messages have not been “picked up” after a specified period of time, the system can be programmed to automatically move or copy the message to another mailbox.
Holiday Service
The system can play special greetings for holidays and special service settings can be programmed.
Playback Volume / Speed Control
Subscribers can change playback volume or speed while listening to messages.
Fax Detection
When a port receives a fax call and fax tones are detected, the system will automatically transfer the call to the designated fax extension.
USEFUL PANASONIC FUNCTIONS
Caller ID Call Routing
This feature automatically sends calls from preassigned Caller ID numbers (“wild card” digits can be used) to a designated mailbox, extension or Custom Service. Routing can help your company provide better service in countless ways. For example, when an important customer rings, you can forward their call directly to your company’s key contact, have calls from your client in Paris forwarded to a mailbox with a greeting message in French or have calls from family members or friends
sent to a private Custom Service menu just for them. You can even use Message Waiting Notification to call your beeper or mobile phone when someone has called and left a message in your mailbox.
Caller Name Announcement
Now, you don’t even have to look at your phone to identify certain callers. With this feature, you can store pre- recorded audio messages that will be played through the telephone’s handset, matching a Caller ID number that is programmed with a
