Before Requesting Service, Problem | Panasonic NN-H644, NN-H634

Before Requesting Service

These things are normal:

The oven causes	Some radio and TV interference might occur when you cook
interference with	with the microwave oven. This interference is similar to the
my TV.	interference caused by small appliances such as mixers,
	vacuums, blow dryers, etc. It does not indicate a problem with
	your oven.

Steam accumulates on the oven door and warm air comes from the oven vents.

During cooking, steam and warm air are given off from the food. Most of the steam and warm air are removed from the oven by the air which circulates in the oven cavity. However, some steam will condense on cooler surfaces such as the oven door. This is normal. After use, the oven should be wiped dry (see page 23).

PROBLEM

Oven will not turn on.

Oven will not start cooking.

POSSIBLE CAUSE	REMEDY
The oven is not plugged in	Remove plug from outlet, wait
securely.	10 seconds and re-insert.
Circuit breaker or fuse is	Reset circuit breaker or replace
tripped or blown.	fuse.
There is a problem with the	Plug another appliance into the
outlet.	outlet to check if it is working.
The door is not closed	Close the oven door securely.
completely.
Start Pad was not pressed	Press Start Pad.
after programming.
Another program is already	Press Stop/Reset Pad to cancel
entered into the oven.	the previous program and enter
	new program.
The program is not correct.	Program again according to the
	Operating Instructions.
Stop/Reset Pad has been	Program oven again.
pressed accidentally.

The Glass Tray wobbles.

When the oven is operating, there is noise coming from the glass tray.

The word “Child” appears in the Display Window.

The Glass Tray is not positioned properly on the Roller Ring or there is food under the Roller Ring.

The Roller Ring and oven bottom are dirty.

The CHILD LOCK was activated by pressing Start pad 3 times.

Take out Glass Tray and Roller Ring. Wipe with a damp cloth and reset Roller Ring and Glass Tray properly.

Clean these parts according to

Care and Cleaning of your Microwave Oven (see page 23).

Deactivate LOCK by pressing Stop/Reset pad 3 times.

24

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Panasonic NN-H644, NN-H634 important safety instructions Before Requesting Service, Problem, Possible Cause Remedy

Contents

Operating Instructions Safety InformationMaintenance Operation Microwave Oven Safety Your safety and the safety of others are very important Important Safety Instructions To Avoid the Risk of Shock Glass Tray Placement of OvenInstallation Roller Ring Grounding Instructions Power SupplyWiring Requirements TV / Radio Interference Foods with Nonporous Skins Safety PrecautionsDeep FAT Frying Browning Dishes / Oven Cooking Bags Glass Tray / Cooking Containers / FoilPaper Towels / Cloths Thermometers Cookware Guide Microwave Comments Oven Components Diagram Control Panel Control Panel NN-H634 Starting to Use Your Oven Setting the ClockChild Safety Lock Example To set 1125 a.m. or p.m To Set Cooking Time Keep Warm FeaturePress Power Level Only for NN-H634 NN-H634 Popcorn FeatureMore/Less Feature NN-H644 Defrosting Tips & Techniques Inverter Turbo Defrost FeatureConversion Chart Example To defrost 1.5 pounds of meat Fish and Seafood Defrost After Defrosting FoodDuring Defrosting Meat Example To cook Frozen Entrées Sensor Reheat FeatureSensor Cook Feature Do not USE Sensor Reheat Sensor Cook Chart Casserole Microwave RecipesOmelet To Set Delay Start Timer FeatureTo Use as a Kitchen Timer To Set Stand Time Bacon Food Power Time DirectionsMicrowave Shortcuts To cook Vegetables To warm Beverage Food Characteristics Cooking Techniques Cooking time CoveringShielding Stirring Care and Cleaning of Your Microwave Oven Before Cleaning Possible Cause Remedy Before Requesting ServiceProblem Limited Warranty & Customer Services Directory Panasonic Microwave Oven Product Limited Warranty To Set To Cancel Safety Lock Feature How to OperatePower and Time Kitchen Timer Model No SpecificationsUser’s Record Serial NoPage Mantenimiento Instrucciones de OperaciónInformación de Seguridad Operación Información General Información de Seguridad del Horno de Microondas Su seguridad y la seguridad de otros es muy importante Instrucciones Importantes DE Seguridad Guarde Estas Instrucciones Examine Su Horno Plato giratorio de cristalAnillo Giratorio Ubicación del Horno Requerimientos de cableado Instrucciones de Conexión a TierraSuministro Eléctrico Interferencia de Radio o Televisión Alimentos CON Pieles no Porosas Sugerencias ÚtilesFreir CON Mucha Grasa Bandeja DORADORA/BOLSAS Para Cocinar EN Horno Bandeja DE CRISTAL/UTENSILIOS DE COCINA/PAPEL AluminioToallas DE PAPEL/TELAS Termómetros Guía de Utensilios Comentarios Diagrama de Componentes del Horno Panel de Control Panel de Control Notas RelojEjemplo Para ajustar 1125 am o pm Nota Para seleccionar tiempo de cocción Mantener CalienteMinuto Automático Ejemplo Para mantener 2 tazas de salsa calientes Palomitas de Maíz Notas Para Palomitas DE Maíz Tabla de Conversión Descongelación Turbo InverterEjemplo Para descongelar 1,5 kg de carne Onzas Consejos y Técnicas de Descongelación continuación Sensor Recalentamiento por SensorEjemplo Para recalentar un plato de comida Ejemplo Para cocinar Entradas Congeladas Gráfico de cocción Sensor Guisoe Recetas de MicroondasOmelet Tortilla Para fijar un tiempo de espera o tiempo de reposo TemporizadorPara usar como temporizador en la cocina Para programar un comienzo tardío Consejos Rápidos Alimentos Potencia Tiempo Instrucciones Alimentos Características de Los Alimentos Técnicas para Cocinar Técnicas para Cocinar continuación Cuidado y Limpieza de su Horno de Microondas Posible Causa Acción ProblemaAntes de Acudir a Servicio Garantíalimitadaydirectorio DE Serviciosalconsumidor Garantía Limitada del Horno Microonda Panasonic Para Seleccionar CancelarCaracterística Como Operarla Número de modelo Número de serie Fecha de Compra EspecificacionesRegistro de Usuario Notas