Panasonic Technics– 16 –
WARRANTY
1. The product is warranted for 12 months from the date of purchase. Subject to the conditions of this warranty Panasonic or
it's Authorised Service Centre will perform necessary service on the product without charge for parts or labour if, in the
opinion of Panasonic, the product is found to be faulty within the warranty period.
2. This warranty only applies to products sold by Panasonic Australia or its Authorised Distributors or Dealers and only
where the products are used and serviced within Australia or it's territories. Warranty cover only applies to service carried
out by a Panasonic Authorised Service Centre and only if valid proof of purchase is presented when warranty service is
requested.
3. This warranty only applies if the product has been installed and used in accordance with the manufacturer’s
recommendations (as noted in the operating instructions) under normal use and reasonable care (in the opinion of
Panasonic). The warranty covers normal domestic use only and does not cover damage, malfunction or failure resulting
from use of incorrect voltages, incorrect installation, accident, misuse, neglect, build-up of dirt or dust, abuse,
misadjustment of customer controls, mains supply problems, thunderstorm activity, infestation by insects or vermin,
tampering or repair by unauthorised persons (including unauthorised alterations), exposure to abnormally corrosive
conditions or any foreign object or matter having entered the product.
4. This warranty does not cover the following items unless the fault or defect being complained of existed at the time of
purchase.
(a) Video or AudioTapes. (c) Shaver Heads or Cutters. (f) Thermal Paper, Toner/Ink Cartridges,
(b) Video or Audio Heads and Stylii resulting (d) Cabinet parts. Drums, Developer, Film (Ink/Ribbon),
from wear and tear in normal use. (e) User replaceable Batteries. Film Cartridge, Printer Heads
(g) Microwave Oven cook plates.
5. If warranty service is required you should:
• Telephone Panasonic’s Customer Care Centre on 132600 for the name/address of the nearest Authorised Service
Centre.
• Provide a copy of your purchase receipt as proof of date of purchase.
• Send or bring the product to a Panasonic Authorised Service Centre. Please note that freight to and / or from your
nearest Authorised Service Centre must be arranged by you.
• Note that home service is available for the following products in the major metropolitan areas of Australia or the normal
operating areas of the nearest Authorised Service Centres:
Television Receivers (screen size greater than 39 cm) Microwave Ovens (convection only)
Electronic Organs or Pianos Whiteboard (except portable type)
6. The warranties hereby conferred do not extend to any costs associated with the delivery, handling, freighting or
transportation of the product or any part thereof or replacement of and do not extend to any damage or loss occurring
during, or associated with, transit.
Panasonic Authorised Service Centres are located in major metropolitan areas and most regional centres of Australia,
however, coverage will vary dependant on product. For advice on exact Authorised Service Centre locations for your
product, please telephone our Customer Care Centre on 132600.
Unless otherwise specified to the consumer the benefits conferred by this express warranty are additional to all other
conditions, warranties, guarantees, rights and remedies expressed or implied by the Trade Practices Act 1974 and similar
consumer protection provisions contained in legislation of the States and Territories and all other obligations and liabilities on
the part of the manufacturer or supplier and nothing contained herein shall restrict or modify such rights, remedies,
obligations or liabilities.
THIS WARRANTY CARD AND THE PURCHASE DOCKET (OR SIMILAR PROOF OF PURCHASE)
SHOULD BE RETAINED BY THE CUSTOMER AT ALL TIMES
If you require assistance regarding warranty conditions or any other enquiries,
please contact the Panasonic Customer Care Centre
By phone 132600 or via the website www.panasonic.com.au
Panasonic Australia Pty. LimitedACN 001 592 187 ABN 83 001 592 187
NEW SOUTH WALES WESTERN AUSTRALIA
PO Box 505, Frenchs Forest, NSW 1640 PO Box 376, Welshpool, WA 6986
VICTORIA QUEENSLAND
Private Mail Bag 13, South Eastern Mail Centre, VIC 3176 PO Box 5260, Albion, QLD 4010
SOUTH AUSTRALIA www.panasonic.com.au
PO Box 500, Hindmarsh, SA 5007
Doc Number 170 Issue date 01-07-2002 TQD4A29017