TROUBLESHOOTING GUIDE |
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Check the following chart before requesting service. |
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SYMPTOM |
| CAUSE |
| POSSIBLE SOLUTION |
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POWER |
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| The AC power cord is not connected. |
| Connect the AC power cord to the |
| 10 |
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| AC outlet. |
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No power. |
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| The DC car cord is not plugged into |
| Connect the DC car cord to the |
| 10 |
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| the cigarette lighter socket. |
| cigarette lighter socket. |
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| The DC car cord fuse is blown. |
| Replace fuse. |
| 11 |
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Although the power is on, |
| Cassette is not inserted. |
| Insert a video cassette. |
| 20 |
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| PROG TIMER button is depressed. |
| Press the PROG TIMER button. |
| 22 |
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the TV/VCR does not |
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| Moisture condenses on the video |
| "DEW" appears on the screen. Wait |
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operate. |
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| heads. |
| two or three hours until it goes off. |
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TV BROADCAST RECEPTION |
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| TV station experiencing problems. |
| Try another channel. |
| 14 |
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| Picture control is not adjusted. |
| Check picture control adjustments. |
| 19 |
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Poor or no picture. |
| Possible local interference. |
| Check for source of reception |
| 25 |
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| disturbance. |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
| 11,12 |
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| connected or possible |
| UHF antenna, reposition or rotate |
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| localinterference. |
| antenna. |
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| TV station experiencing problems. |
| Try another channel. |
| 14 |
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| Picture control is not adjusted. |
| Check picture control adjustments. |
| 19 |
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Poor or no color. |
| Possible local interference. |
| Check for source of reception |
| 25 |
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| disturbance. |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible local |
| UHF antenna, reposition or rotate |
| 11,12 |
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| interference. |
| antenna. |
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| TV station experiencing problems. |
| Try another channel. |
| 14 |
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Picture wobbles or drifts. |
| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
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| connected or possible local |
| UHF antenna, reposition or rotate |
| 11,12 |
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| interference. |
| antenna. |
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| Cable TV channel is scrambled. |
| Try another channel. |
| 14 |
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| CATV connector is not connected. |
| Check all CATV connections. |
| 12 |
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No CATV reception. |
| TV/CATV Mode menu option is set to |
| Set the TV/CATV Menu option to |
| 16 |
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| the TV mode. |
| the CATV mode. |
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| Cable TV service interrupted. |
| Contact your Cable TV company. |
| 12 |
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No reception above |
| TV/CATV Mode menu option is not |
| Make sure TV/CATV menu option is |
| 16 |
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| set to the appropriate mode. |
| in the appropriate mode. |
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channel 13. |
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| UHF antenna is not connected. |
| Check UHF antenna. |
| 11 |
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| TV station experiencing problems. |
| Try another channel. |
| 14 |
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| Antenna (CATV) connector is not |
| Check CATV connection or VHF/ |
| 11, 12 |
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| connected or possible local |
| UHF antenna, reposition or rotate |
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Poor or no sound. |
| interference. |
| antenna. |
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| Possible local interference. |
| Check for source of reception |
| 25 |
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| disturbance. |
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| MUTE button is depressed. |
| Check that MUTE button has not |
| 15 |
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| been pressed. |
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