Panasonic RQT7230-3Y Panasonic/Technics DJ Products Limited Warranty, Customer Services Directory

Models: SH-MZ1200 RQT7230-3Y

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Limited warranty (ONLY FOR U.S.A.)
Limited warranty (ONLY FOR U.S.A.)

Panasonic Consumer Electronics Company,

Panasonic Puerto Rico, Inc.

Division of Panasonic Corporation of North America

Ave. 65 de Infantería, Km. 9.5

One Panasonic Way Secaucus, New Jersey 07094

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Panasonic/Technics DJ Products

Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product

Parts

Labor

Service

DJ Turntables (analog), DJ Mixers,

One (1) Year

One (1) Year

Carry-In or Mail-In

DJ Direct Drive Digital Turntables

 

 

 

Accessories:

 

 

 

(Repaired or exchanged)

Ninety (90) Days

Ninety (90) Days

Carry In or Mail In

DJ Headphones, Cartridges,

(when applicable)

Microphones

 

 

 

Accessories:

 

Not Applicable

 

(Exchanged)

 

 

Ninety (90) Days

(in exchange for

Carry In or Mail In

SD Memory Cards, Platter

 

defective item)

 

Mats, Adaptors, Cables

 

 

 

 

 

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product or arrange for in-home service, as applicable, during the warranty period. If non- rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.

Carry-In, Mail-in or In-Home Service

For Carry-In, Mail-in or In-Home Service (as applicable) in the United States call 1-800- 211-PANA(7262) or visit Panasonic Web Site: http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

In-Home service, if applicable, requires clear, complete and easy access to the product by the authorized servicer and does not include removal or re-installation of an installed product. It is possible that certain in-home repairs will not be completed in-home, but will require that the product, or parts of the product, be removed for shop diagnosis and/or repair and then returned.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, rental use of the product, service by anyone other than a Factory ServiCenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY, INCLUDING WITHOUT LIMITATION, LOSS OF GOODWILL, PROFITS OR REVENUE, LOSS OF USE OF THIS PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF SUBSTITUTE EQUIPMENT, DOWNTIME COSTS, OR CLAIMS OF ANY PARTY DEALING WITH BUYER FOR SUCH DAMAGES. (As examples, this excludes damages for lost time, cost of having someone remove or re-install an installed unit if applicable, travel to and from the servicer, loss of media, data or other memory content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,

INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you.

This warranty gives you specific legal rights and you may also have others rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or ServiCenter. If the problem is not handled to your satisfaction, then write to the warrantor's Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE (INCLUDING COST OF AN IN-HOME SERVICE CALL IF APPLICABLE) WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.

(ONLY FOR U.S.A.)

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:
http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at:

http://www.pasc.panasonic.comm
or, send your request by E-mail to:
npcparts@us.panasonic.com

You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday – Friday 9 am to 8 pm, EST.) Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032

(We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787)750-4300, Fax (787)768-2910

Panasonic Consumer Electronics

Panasonic Puerto Rico, Inc.

Panasonic Canada Inc.

En

Company, Division of Panasonic

Ave. 65 de Infantería, Km. 9.5

5770 Ambler Drive

 

Corporation of North America

San Gabriel Industrial Park, Carolina,

Mississauga, Ontario L4W 2T3

 

One Panasonic Way Secaucus,

Puerto Rico 00985

www.panasonic.ca

 

New Jersey 07094

http://www.panasonic.com

2004 Matsushita Electric Industrial Co., Ltd.

RQT7230-3Y

Printed in Japan

M0404TK3035

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Panasonic RQT7230-3Y Panasonic/Technics DJ Products Limited Warranty, Customer Services Directory, Accessory Purchases