The first few seconds of audio cannot be heard when using the HDMI connection. This may occur during
When operating an HDMI compatible device of a different brand, the main unit reacts in an unwanted manner.
HDAVI Control commands may use a different signal depending on the brand of the device. In this case, turn VIERA Link off. (> p. 24)
Bluetooth®
Pairing cannot be done.
Check the Bluetooth® device condition.
The device cannot be connected.
≥The pairing of the device was unsuccessful or the registration has been replaced. Try pairing the device again. (> p. 19)
≥This system might be connected to a different device. Disconnect the other device and try pairing the device again.
The device is connected but audio cannot be heard through this system.
For some
The sound is interrupted.
≥The device is out of the 10 m (33 ft) communication range. Bring the Bluetooth® device closer to the main unit.
≥Remove any obstacle between the main unit and the device.
≥Other devices that use the 2.4 GHz frequency band (wireless router, microwaves, cordless phones, etc.) are interfering. Bring the Bluetooth® device closer to the main unit and distance it from the other devices.
≥Select “MODE1” for stable communication. (> p. 24)
The
Turn on the NFC feature of the device.
Sound
No sound (or image).
≥Turn muting off. (> p. 21)
≥Check the connections to the other devices. (> p. 9, 10)
≥Make sure that the received audio signal is compatible with this system. (> p. 30)
≥Turn this system off and then on again.
≥If the main unit is connected to the TV with only an HDMI cable, make sure that the TV’s HDMI terminal is labeled “HDMI (ARC)”. If not, connect using the optical digital audio cable. (> p. 9, 10)
≥If the main unit is connected to a Panasonic TV and turned on using the button on the main unit or the remote control, sound might not be output from this system. In this case, turn the main unit on using the TV’s remote control. (> p. 25)
≥If the connections are correct, there might be a problem with the cables. Redo the connections with different cables.
≥Check the audio output settings on the connected device.
The dual audio cannot be changed from main to secondary.
If the audio received from the connected device is not “Dolby Dual Mono” or the output setting is not “Bitstream”, the setting cannot be changed from this system. Change the setting on the connected device.
The volume is lowered when the main unit is turned on.
“VOL LIMITATION” is on.
If the main unit is turned off with the volume setting in the greater half (above 50), the main unit will automatically lower the volume to the middle (50) when the main unit is turned on. (> p. 24)
The dialog is too persistent or the dialog does not sound natural.
This system has a function to make the dialog stand out when the volume is low. (> p. 23)
RQT9922 27
