Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to the “Customer Services Directory” on page 15 if you reside in the U.S.A., or refer to the “Product information” on page 3 if you reside in Canada.
Common problems
No sound.
Sound is unfixed, reversed or comes from one speaker only.
Humming heard during play.
“ERROR” is displayed.
“–
“F61” is displayed.
Turn the volume up.
The speaker cords may not be connected properly. Turn the unit off, check and correct the connections and turn the unit on (refer page 4).
Check the speaker connections (refer page 4).
An AC power supply cord or fl uorescent light is near the cables. Keep other appliances and cords away from this unit’s cables.
Incorrect operation performed. Read the instructions and try again.
You plugged the AC power supply cord in for the fi rst time or there was a power failure recently.
Set the time (refer page 12).
Check and correct the speaker cord connections (refer page 4).
If this does not fi x the problem, there is a power supply problem. Consult the dealer.
Listening to the radio
Noise is heard.
The stereo indicator flickers or doesn’t light.
Sound is distorted.
A beat sound is heard.
A low hum is heard during AM broadcast.
Use an outdoor antenna (refer page 4).
Turn the TV off or separate it from the unit.
Separate the antenna from other cables and cords.
When there is a television set nearby
The picture on the TV disappears or stripes appear on the screen.
The location and orientation of the antenna are incorrect. If you are using an indoor antenna, change to an outdoor antenna (refer page 4).
The TV antenna wire is too close to the unit. Separate the antenna wire of the TV set from the unit.
Using the cassette deck
Recording is not possible.
If the erasure prevention tabs have been removed, cover the holes with adhesive tape (refer page 10).
Playing discs
The display is wrong or play won’t start.
The total number of tracks displayed differs each time the same disc is inserted.
Unusual sound is heard.
“TAKE OUT/DISC” appears on the display.
The disc may be upside down (refer page 7). Wipe the disc.
Replace the disc if it is scratched, warped, or
Condensation may have formed inside the unit due to a sudden change in temperature. Wait about an hour for it to clear and try again.
The disc may be scratched, or its data may be defective. Replace the disc.
The disc was incompletely formatted. Use the recording equipment to fully format the disc before recording.
The unit cannot display the remaining play time for variable bit rate (VBR) tracks.
There is a problem with the disc mechanism. (A power failure may have occurred.)
The tray will open automatically. Remove the disc from the tray, and after ensuring there is no disc in the tray, close it. The unit will make the disc changing noises for a few moments and then it should operate normally.
The remote control
Remote control doesn’t work.
Check that the batteries are inserted correctly (refer page 5). Replace the batteries if they are worn.
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RQT7923
