Troubleshooting | NEC PowerMate CT instruction

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Troubleshooting

!Checklist

!Diagnostics

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NEC PowerMate CT manual Troubleshooting

Contents

W E R M a T E C T Proprietary Notice and Liability Disclaimer Contents Iv Contents Illustrated Parts Breakdown Vi Contents List of Figures Viii Contents Preface Abbreviations Abbreviations Xii Abbreviations Uart System Overview Configuration Component Description PowerMate CT System Configuration Front Features FeaturesPowerMate CT Minitower Front Features PowerMate CT Desktop Front Features Rear Features Minitower Rear Connector Locations PowerMate CT Minitower Rear Features Desktop Rear Connector Locations PowerMate CT Desktop Rear Features Power Supply Inside FeaturesInside the System Power Management Features Preloaded Software Software Features Password Security Security Features System Board ComponentsSystem Components Component Go to System Memory Power SupplyDiskette Drive Hard Drive CD-ROM Drive MouseDVD-ROM Drive CD-RW Drive Network Board Modem Board System Configuration System Interrupts Interrupt RequestsInterrupt Level Assignments Interrupt Priority Interrupt Device Parallel Port Interrupts Parallel Port InterruptsPort Interrupt System Board Jumper Settings Jumper SettingsSerial Port Interrupts Serial Port Interrupts Function Jumper Setting Description System Board Jumper Block SettingsSystem Board Jumper Block Locations Cmos JP4 JP3 Bios JP5RAM Quantum Eide Hard Drive Jumper Settings Maxtor Eide Hard Drive Jumper SettingsCD-ROM Drive Jumper Settings Maxtor Eide Hard Drive Jumper Settings How to Start Setup Bios Setup UtilitySetup Main Menu Setup Key Functions How to Use SetupKey Function Main Menu Menu Item Settings default is boldMain Menu Items 44/1.25 MB 3 1/2 CD-ROM Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Advanced Menu Uncached, Write Protect Advanced Menu Normal, IR IRQ3, IRQ4 IRQ5, IRQ7 SMI NMISCI Security Menu Items Security MenuAGP, PCI Clear , Set Supervisor, User Power Menu Settings Power MenuOnce these passwords are set, NEC Computers Inc Has no capability to remove them Off, On Exit Menu Boot Menu SettingsExit Menu Items Press Shift + Changing Hard Disk Drive Passwords Establishing Hard Disk Drive PasswordsHard Drive Security Highlight Assign HDD Password and press Enter Using Hard Disk Drive Password ProtectionMoving the Hard Drive Online Documentation Flash Utility Starting the Recovery Program Product Recovery Program Standard System Restore Using the Recovery Program Tools Using the Smart Restore Program Intel Processor Serial Number Control Utility PowerMate Driver CD Frequently Asked Questions InstallationSystem Requirements Processor Serial Number Email support@intel.com Intel Technical Support Disassembly and Reassembly Sequence Part Name See PowerMate CT System Disassembly Sequence Removing the Cover System CoversLocating the Cover Screws Cover Removing the Cover Replacing the CoverReplacing the Cover Side Slots and Tabs Removing the Front Panel Removing the Front PanelChassis Slots Replacing the Front Panel Expansion BoardsReplacing the Front Panel Slots on Chassis Front Panel Tabs on Front Panel Removing the Retainer Bar Locating Expansion Board Slots and ConnectorsRemoving the Expansion Board Retainer Bar Retainer Bar Tabs Tab Slots Removing an Expansion Board Removing an Expansion BoardExpansion Board AGP Video Board Locking Lever Installing a Slot Cover Installing a Slot CoverRemoving a Slot Cover Installing an Expansion Board Installing an Expansion Board Replacing the Retainer Bar Replacing the Retainer BarRetainer Bar End Lock Tab Retainer Bar Slot Lock Tab Slot Removing a Rimm or Continuity Module Rimm Memory ModulesLocating the Rimm and Processor Sockets Removing a Rimm Module Removing a Continuity ModulePlastic Clip Continuity Module Plastic Clip Rimm Module Installing a Rimm or Continuity Module Installing a Continuity Module Installing a Rimm ModuleNotches Removing the Processor Processor Removing the Fan, Heat Sink, and Processor Installing an Upgrade ProcessorHeat Sink Processor Retention Clip Locking Lever 4-Inch Accessible Devices Removing a 5 1/4-Inch Device Bay Cover Removing or Replacing a Bay Cover Replacing a Bay Cover Storing and Retrieving Unused RailsSlot on Rail Bay Cover Tab on Bay Cover Storing an Unused Rail Removing or Installing Device RailsLocating the Screws for 5 1/4-Inch Device Rails Front of Chassis Tab at End of Rail Device Rail Releasing a 5 1/4-Inch Device Removing a 5 1/4-Inch Accessible Device Inserting a 5 1/4-Inch Device for Use in a Minitower Installing a 5 1/4-Inch Accessible Device Removing a 3 1/2-Inch Accessible Device 2-Inch Accessible DevicesRemoving the 3 1/2-Inch Accessible Device Bracket 3 1/2-Inch Accessible Device Bracket Installing a 3 1/2-Inch Accessible Device Removing a 3 1/2-Inch Internal Drive 2-Inch Internal DrivesLocating the Internal Drive Bracket Front of Chassis Sliding the Internal Drive Bracket out of the Chassis Locating Internal Drive Bracket ScrewsGuide Tab one of four Locating Internal Drive Screws on the Bracket Installing a 3 1/2-Inch Internal DriveScrews 2 Screw Holes 2 Securing the Internal Drive Bracket Locating Guides for the Internal Drive Bracket Locating the Battery on the System Board Cmos Battery Battery Clip Removing the BatterySystem Board Removing the System Board Locating System Board Screws Reinstalling the System Board Locating the Power Supply Screws Power Supply Front USB Port Front LED/Switch BracketLocating Front USB Port Screws Screw USB Port Board Removing the Front LED/Switch Bracket Releasing the Front LED/Switch Bracket Removing the Chassis Intrusion Switch Chassis Intrusion SwitchChassis Intrusion Switch Tab Converting from Minitower to Desktop Minitower and Desktop Setup Converting from Desktop to Minitower Accessible Device Placement for a Desktop Accessible Device Placement for a Minitower Replacing the Chassis Shell Chassis Shell System Board Minitower External Cable Connector Locations External Cable ConnectorsVGA Connector on video board USB Port Microphone Desktop External Cable Connector Locations Internal Cable ConnectorsSystem Board Internal Cable Connectors Locating System Board Jumpers Changing a Jumper SettingSystem Board Jumper Locations System Board Upgrade Sockets Upgrade SocketsProcessor Socket Rimm 2 Socket Rimm 1 Socket Processor Socket Sample Rimm Upgrade PathsRimm Sockets Total Memory Checking System Memory Component Function System Board ComponentsMCH ICH Processor and Secondary Cache System Bios PCI/IDE Ports Plug and PlayParallel Interface Parallel Port Addresses Serial InterfaceSerial Port 1 and Serial Port 2 I/O Addresses Starting I/O Address Port Accelerated Graphics Port USB InterfaceIntegrated Audio Memory Map ResourcesAddresses System Memory Map 0CF8-0CFF DMA Settings DMA SettingsDMA Setting Device Illustrated Parts Breakdown Ordering Parts PowerMate CT System FRUsField Replaceable Units Ordering Parts Shield Illustrated Parts Breakdown PowerMate CT System Illustrated Parts Breakdown Preventive Maintenance Keyboard Cleaning System Cleaning Locating the Mouse Ball Cover Mouse Cleaning Troubleshooting System Problems Checklist Monitor Problems Diskette Drive Problems CD-ROM Drive Problems Keyboard/Mouse Problems CD does not eject due to a power failure or software error Speaker Problems Problem Diagnostics Problem Symptom Solution Problems and Solutions Keyboard or Problems and Solutions Necc Information Services Necc Service and Support Telephone Numbers Service Telephone NumbersService Telephone Numbers Technical Support Necc FTP Site Email/Fax Technical Support ServiceTechnical Support Center Tech-support@nec-computers.com Specifications System Specifications System Board SpecificationsSystem Board Specifications Specification Go to Mouse Specifications Keyboard SpecificationsKeyboard Specifications Mouse Specifications System Unit Specifications Speaker SpecificationsSpeaker Specifications System Unit Specifications Quantum Hard Drive Specifications Hard Drive Specifications ATA-5/UDMA Maxtor 5,400 RPM Hard Drive SpecificationsSdram Maxtor 7,200 RPM Hard Drive Specifications CD-ROM Drive Specifications Diskette Drive SpecificationsDiskette Drive Specifications NEC CD-ROM Drive Specifications DVD-ROM Drive Specifications CD-RW Drive SpecificationsCD-RW Drive Specifications DVD-ROM Drive Specifications Zip Drive Specification Zip Drive Specifications Network Board Specifications Modem Board SpecificationsModem Board Specifications 3Com 3C905C Network Board Specifications Environmental and Safety Specifications ATX Power Supply SpecificationsIntel PRO 100+ WOL Network Board Specifications Power Supply Specifications System Compliance ComplianceUsage Standard Glossary Architecture Application programsArchive Asynchronous Bandwidth Bad sectorBase RAM Batch file Bootable device BootBoot block Boot sector Bus master BusByte Cache Default Cold bootCodec Compression EDO memory ECC memoryEnhanced VGA Extended RAM Graphics accelerator Function keyHertz Hexadecimal Kilobyte IsochronousL2 cache Megabyte MasterMicroprocessor Modem Operating system PasswordOverwrite Parallel interface Resolution ResetPrompt Read Serial printer Serial interfaceSlot Sound card Tpi System boardTrack Ultra DMA Write Warm bootWrite-back Write-through Index Index-2 Index-3 Index-4 FCC Statement for United States Only Battery ReplacementCanadian Department of Communications Compliance Statement European Community Directive Conformance Statement Mini-PCI FCC Registration Numbers Battery Disposal 456-00134-000SRV 8/00