Product Recovery Program | NEC PowerMate CT specs

!Solving Problems

Provides a troubleshooting guide, with categories including

—Problems After the System Has Been Running Correctly

—Problems at Initial System Start-up

—Problems Running New Application Software

—Problems Operating Add-in Cards

—Problems and Suggestions and Beep Codes and Error Messages.

To open the Online Documentation double click the Online Documentation icon on the Windows desktop. Alternately, to open the Online Documentation click Start, point to Programs, and click Online Documentation.

To uninstall or reinstall the Online Documentation, use the Smart Restore Program, if available. The Smart Restore Program is used in conjunction with the Product Recovery CD. See the following section, “Product Recovery Program” for instructions on using the Smart Restore Program.

Product Recovery Program

The PowerMate Product Recovery program offers the possibility to go back to the original software shipped on your system. You can reinstall valuable software with the original hardware settings shipped from the factory. The recovery kit includes:

!PowerMate Recovery Boot diskette

!Product Recovery CD-ROM.

Use the Recovery program only in the unlikely event of file deletion or file corruption. The Recovery program is a very powerful tool. Some options permanently delete all the data on your hard drive.

Before using the Recovery program, we recommend that you try to use the Smart Restore program to reinstall the faulty software or hardware. Smart Restore lets you reinstall software without deleting any files. See “Using the Smart Restore Program” later in this document.

Before using the Recovery program, read the following sections carefully.

Starting the Recovery Program

Start the Recovery program as follows:

1.With the system power off, insert the Recovery Boot diskette into the diskette drive.

2.Turn on system power.

3.Insert the Product Recovery CD into the CD-ROM drive.

4.When a warning message appears, read it carefully. Press Enter to continue or Esc to exit the Recovery program.

2-26 System Configuration

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NEC PowerMate CT manual Product Recovery Program, Starting the Recovery Program

Contents

W E R M a T E C T Proprietary Notice and Liability Disclaimer Contents Iv Contents Illustrated Parts Breakdown Vi Contents List of Figures Viii Contents Preface Abbreviations Abbreviations Xii Abbreviations Uart System Overview Configuration Component Description PowerMate CT System Configuration Front Features FeaturesPowerMate CT Minitower Front Features PowerMate CT Desktop Front Features Rear Features Minitower Rear Connector Locations PowerMate CT Minitower Rear Features Desktop Rear Connector Locations PowerMate CT Desktop Rear Features Inside the System Inside FeaturesPower Supply Power Management Features Preloaded Software Software Features Password Security Security Features System Board ComponentsSystem Components Component Go to System Memory Power SupplyDiskette Drive Hard Drive CD-ROM Drive MouseDVD-ROM Drive CD-RW Drive Network Board Modem Board System Configuration System Interrupts Interrupt RequestsInterrupt Level Assignments Interrupt Priority Interrupt Device Port Interrupt Parallel Port InterruptsParallel Port Interrupts System Board Jumper Settings Jumper SettingsSerial Port Interrupts Serial Port Interrupts Function Jumper Setting Description System Board Jumper Block SettingsSystem Board Jumper Block Locations Cmos JP4 RAM Bios JP5JP3 Quantum Eide Hard Drive Jumper Settings Maxtor Eide Hard Drive Jumper SettingsCD-ROM Drive Jumper Settings Maxtor Eide Hard Drive Jumper Settings Setup Main Menu Bios Setup UtilityHow to Start Setup Key Function How to Use SetupSetup Key Functions Main Menu Menu Item Settings default is boldMain Menu Items 44/1.25 MB 3 1/2 CD-ROM Multi-Sector Transfers Disabled, 2, 4, 8, 16 sectors Advanced Menu Uncached, Write Protect Advanced Menu Normal, IR IRQ3, IRQ4 IRQ5, IRQ7 SCI NMISMI Security Menu Items Security MenuAGP, PCI Clear , Set Supervisor, User Power Menu Settings Power MenuOnce these passwords are set, NEC Computers Inc Has no capability to remove them Off, On Exit Menu Boot Menu SettingsExit Menu Items Press Shift + Hard Drive Security Establishing Hard Disk Drive PasswordsChanging Hard Disk Drive Passwords Moving the Hard Drive Using Hard Disk Drive Password ProtectionHighlight Assign HDD Password and press Enter Online Documentation Flash Utility Starting the Recovery Program Product Recovery Program Standard System Restore Using the Recovery Program Tools Using the Smart Restore Program Intel Processor Serial Number Control Utility PowerMate Driver CD Frequently Asked Questions InstallationSystem Requirements Processor Serial Number Email support@intel.com Intel Technical Support Disassembly and Reassembly Sequence Part Name See PowerMate CT System Disassembly Sequence Removing the Cover System CoversLocating the Cover Screws Cover Removing the Cover Replacing the CoverReplacing the Cover Side Slots and Tabs Chassis Slots Removing the Front PanelRemoving the Front Panel Replacing the Front Panel Expansion BoardsReplacing the Front Panel Slots on Chassis Front Panel Tabs on Front Panel Removing the Retainer Bar Locating Expansion Board Slots and ConnectorsRemoving the Expansion Board Retainer Bar Retainer Bar Tabs Tab Slots Expansion Board AGP Video Board Locking Lever Removing an Expansion BoardRemoving an Expansion Board Removing a Slot Cover Installing a Slot CoverInstalling a Slot Cover Installing an Expansion Board Installing an Expansion Board Retainer Bar End Lock Tab Retainer Bar Slot Lock Tab Slot Replacing the Retainer BarReplacing the Retainer Bar Locating the Rimm and Processor Sockets Rimm Memory ModulesRemoving a Rimm or Continuity Module Removing a Rimm Module Removing a Continuity ModulePlastic Clip Continuity Module Plastic Clip Rimm Module Installing a Rimm or Continuity Module Notches Installing a Rimm ModuleInstalling a Continuity Module Removing the Processor Processor Removing the Fan, Heat Sink, and Processor Installing an Upgrade ProcessorHeat Sink Processor Retention Clip Locking Lever 4-Inch Accessible Devices Removing a 5 1/4-Inch Device Bay Cover Removing or Replacing a Bay Cover Slot on Rail Bay Cover Tab on Bay Cover Storing and Retrieving Unused RailsReplacing a Bay Cover Storing an Unused Rail Removing or Installing Device RailsLocating the Screws for 5 1/4-Inch Device Rails Front of Chassis Tab at End of Rail Device Rail Releasing a 5 1/4-Inch Device Removing a 5 1/4-Inch Accessible Device Inserting a 5 1/4-Inch Device for Use in a Minitower Installing a 5 1/4-Inch Accessible Device Removing the 3 1/2-Inch Accessible Device Bracket 2-Inch Accessible DevicesRemoving a 3 1/2-Inch Accessible Device 3 1/2-Inch Accessible Device Bracket Installing a 3 1/2-Inch Accessible Device Removing a 3 1/2-Inch Internal Drive 2-Inch Internal DrivesLocating the Internal Drive Bracket Front of Chassis Guide Tab one of four Locating Internal Drive Bracket ScrewsSliding the Internal Drive Bracket out of the Chassis Locating Internal Drive Screws on the Bracket Installing a 3 1/2-Inch Internal DriveScrews 2 Screw Holes 2 Securing the Internal Drive Bracket Locating Guides for the Internal Drive Bracket Locating the Battery on the System Board Cmos Battery Battery Clip Removing the BatterySystem Board Removing the System Board Locating System Board Screws Reinstalling the System Board Locating the Power Supply Screws Power Supply Front USB Port Front LED/Switch BracketLocating Front USB Port Screws Screw USB Port Board Removing the Front LED/Switch Bracket Releasing the Front LED/Switch Bracket Removing the Chassis Intrusion Switch Chassis Intrusion SwitchChassis Intrusion Switch Tab Converting from Minitower to Desktop Minitower and Desktop Setup Converting from Desktop to Minitower Accessible Device Placement for a Desktop Accessible Device Placement for a Minitower Replacing the Chassis Shell Chassis Shell System Board VGA Connector on video board USB Port Microphone External Cable ConnectorsMinitower External Cable Connector Locations System Board Internal Cable Connectors Internal Cable ConnectorsDesktop External Cable Connector Locations System Board Jumper Locations Changing a Jumper SettingLocating System Board Jumpers Processor Socket Rimm 2 Socket Rimm 1 Socket Upgrade SocketsSystem Board Upgrade Sockets Processor Socket Sample Rimm Upgrade PathsRimm Sockets Total Memory Checking System Memory Component Function System Board ComponentsMCH ICH Processor and Secondary Cache System Bios Parallel Interface Plug and PlayPCI/IDE Ports Parallel Port Addresses Serial InterfaceSerial Port 1 and Serial Port 2 I/O Addresses Starting I/O Address Port Integrated Audio USB InterfaceAccelerated Graphics Port Memory Map ResourcesAddresses System Memory Map 0CF8-0CFF DMA Setting Device DMA SettingsDMA Settings Illustrated Parts Breakdown Ordering Parts PowerMate CT System FRUsField Replaceable Units Ordering Parts Shield Illustrated Parts Breakdown PowerMate CT System Illustrated Parts Breakdown Preventive Maintenance Keyboard Cleaning System Cleaning Locating the Mouse Ball Cover Mouse Cleaning Troubleshooting System Problems Checklist Monitor Problems Diskette Drive Problems CD-ROM Drive Problems Keyboard/Mouse Problems CD does not eject due to a power failure or software error Speaker Problems Problem Diagnostics Problem Symptom Solution Problems and Solutions Keyboard or Problems and Solutions Necc Information Services Necc Service and Support Telephone Numbers Service Telephone NumbersService Telephone Numbers Technical Support Necc FTP Site Email/Fax Technical Support ServiceTechnical Support Center Tech-support@nec-computers.com Specifications System Specifications System Board SpecificationsSystem Board Specifications Specification Go to Mouse Specifications Keyboard SpecificationsKeyboard Specifications Mouse Specifications System Unit Specifications Speaker SpecificationsSpeaker Specifications System Unit Specifications Quantum Hard Drive Specifications Hard Drive Specifications Sdram Maxtor 5,400 RPM Hard Drive SpecificationsATA-5/UDMA Maxtor 7,200 RPM Hard Drive Specifications CD-ROM Drive Specifications Diskette Drive SpecificationsDiskette Drive Specifications NEC CD-ROM Drive Specifications DVD-ROM Drive Specifications CD-RW Drive SpecificationsCD-RW Drive Specifications DVD-ROM Drive Specifications Zip Drive Specification Zip Drive Specifications Network Board Specifications Modem Board SpecificationsModem Board Specifications 3Com 3C905C Network Board Specifications Environmental and Safety Specifications ATX Power Supply SpecificationsIntel PRO 100+ WOL Network Board Specifications Power Supply Specifications Usage Standard ComplianceSystem Compliance Glossary Architecture Application programsArchive Asynchronous Bandwidth Bad sectorBase RAM Batch file Bootable device BootBoot block Boot sector Bus master BusByte Cache Default Cold bootCodec Compression EDO memory ECC memoryEnhanced VGA Extended RAM Graphics accelerator Function keyHertz Hexadecimal L2 cache IsochronousKilobyte Megabyte MasterMicroprocessor Modem Operating system PasswordOverwrite Parallel interface Resolution ResetPrompt Read Serial printer Serial interfaceSlot Sound card Tpi System boardTrack Ultra DMA Write Warm bootWrite-back Write-through Index Index-2 Index-3 Index-4 FCC Statement for United States Only Battery ReplacementCanadian Department of Communications Compliance Statement European Community Directive Conformance Statement Mini-PCI FCC Registration Numbers Battery Disposal 456-00134-000SRV 8/00