NEC PowerMate CT manual Service Telephone Numbers, Technical Support, Necc Website

This section contains the following NECC service and support information:

!service and support telephone numbers

!technical support.

Service Telephone Numbers

The following table lists the telephone numbers for the NECC service and support functions.

NECC Service and Support Telephone Numbers

Service	Telephone Numbers
To contact NECC Technical Support	In the U.S. and Canada, call
Center (TSC):	1 (800) 632-4525
To order spare parts:	Call 1 (800) 632-4525
To send technical questions by email:	tech-support@nec-computers.com/
To fax technical questions to customer	In the U.S., fax 1 (801) 981-3133
support:
To access the NECC website:	www.nec-computers.com/
To access the NECC FTP site:	ftp.neccsdeast.com/

Technical Support

The following sections provide information for obtaining technical support from NECC. If you have access to a telephone, modem, and/or fax machine, you can use these services to obtain information on a 24-hour basis.

NECC Website

If you have an Internet connection, you can access the NECC website. The NECC website contains general information about NECC and its products. The website also contains press releases, reviews, and service and support information.

Look in the Service and Support area for the following:

!technical documentation, including Frequently Asked Questions, user’s guides, reference manuals, and warranty information

!BIOS updates, drivers, and setup disk files to download

!contact information, including telephone numbers for Technical Support and links to vendor websites

!an automated email form for your technical support questions

!a Reseller’s area (password accessible).

To access the NECC Home Page, enter the following Internet Uniform Resource Locator (URL) in your browser.

www.nec-computers.com

8-2 NECC Information Services