NEC PowerMate CT manual Problems and Solutions

Problems and Solutions

Problem	Symptom	Solution
CD-ROM drive	No sound from CDs.	1.	Check that speaker power is on and volume is
malfunction		adjusted.
(cont’d)		2.	Check audio software settings.
		3.	Check the CD.
		4.	Check the CD-ROM drive audio cable
		connections.
		5.	Check the CD-ROM drive audio cable.
		Replace as necessary.
		6.	Replace the CD-ROM drive.
		7.	Replace the system board.
	Cannot access CD-ROM	1.	Check that the CD-ROM driver software is
	drive.	loaded and not corrupted.
		2.	Check signal and power connections between
		the CD-ROM drive, system board, and power
		supply.
		3.	Check the master/slave jumper settings (see
		Section 2).
		4.	Check the interface cable. Replace as
		necessary.
		5.	Check the power supply. Replace as
		necessary.
		6.	Check the system board. Replace as
		necessary.

Troubleshooting 7-9