Troubleshooting 7-3
! System performance appears sluggish.
Check that the system is set for optimal operation. See the operating system documentation.
Check the memory requirements of the software applications. If required, install additional
RIMM memory (see Section 4, “System Board,” information on installing memory).
If optional RIMM memory was added, check that it is correctly installed.
! System password forgotten.
Clear the password and reset it. See “Security Menu” in Section 2, “System Configuration.”
! System shuts off instead of going into sleep mode.
The power/sleep button might have been held in for four seconds or more. For sleep mode,
press the button and immediately release.
! System does not shut off after pressing the power/sleep button.
The power/sleep button might not have been pressed in and held long enough. Press in the
button and hold for four or more se c onds before releasing.
Diskette Drive Problems
Check the following to see the possible cause and solution.
! Diskette won’t load.
Check that the drive does not have a diskette in it.
Check that the diskette is being loaded correctly.
Check that the system and monitor power lamps are on and the power-on screen appears.
Check that the diskette is formatted. If not, format it. See the operating system
documentation.
Check that the diskette size is 1.44 MB.
If the diskette drive busy lamp does not light when loading the diskette, try a different
diskette. If this loads, the problem is in the software.
! Non-System Disk or Disk Error message displayed.
If trying to boot from the diskette drive, insert a diskette with system files into drive A.
If a bootable diskette does not boot, use the Setup Utility to verify that the initial boot
parameter is set to diskette drive A and not a hard drive.
Monitor Problems
Check the following problems to see the possible cause and solution.
! Monitor screen is dark or the display is hard to read.
Check that the monitor is on.
Check that the monitor power cable is connected to the monitor and a power outlet, the
monitor signal cable is connected to the system, and the brightness and contrast controls are
adjusted.
Press the space bar or move the mouse to take the system out of the power management
mode.