Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
7 Power |
|
| Page |
No power. | • | Insert the AC mains lead securely. | 8 |
|
|
|
|
The unit is automatically | • | The Sleep timer was working and had reached the set time limit. | 15 |
switched to the standby |
|
|
|
mode. |
|
|
|
|
|
|
|
ENGLISH
REFERENCE
7Unresponsive or inoperable function
No response when any | • | This unit cannot play discs other than the ones listed in these | 12 |
buttons are pressed. |
| operating instructions. | — |
| • | The unit may not be operating properly due to lightning, static | |
|
| electricity or some other external factor. Turn the unit off and then |
|
|
| back to on. Alternatively, turn the unit off, disconnect the AC mains |
|
|
| lead, and then reconnect it. | — |
| • | Condensation has formed: Wait 1 to 2 hours for it to evaporate. | |
|
|
|
|
No response when remote | • | Check that the batteries are installed correctly. | 6 |
control buttons are pressed. | • | The batteries are depleted. Replace them with new ones. | 6 |
| • | Aim the remote control at the display and operate. | 14 |
|
|
|
|
No picture or sound. | • | Check the video or speaker connection. | 8, 9 |
| • | Check the power or input setting of the connected equipment and | — |
|
| the main unit. |
|
| • | Check that the disc has something recorded on it. | — |
|
|
|
|
You have forgotten your | • | While stopped and “DVD/CD” is the source, press and hold [7 ] on | — |
ratings password. |
| the main unit and [h10] on the remote control until “INITIALIZED” |
|
Reset all the settings to Factory |
| disappears from the television. Turn the unit off and on again. |
|
Preset. |
| All settings will return to the default values. |
|
|
|
|
|
7Specific operation undesirable or unexpected
| It takes time before play | • | Play may take time to begin when an MP3 track has still picture | — | ||||||||||||
| starts. |
|
|
|
|
|
|
| data. Even after the track starts, the correct play time will not be |
| ||||||
|
|
|
|
|
|
|
|
|
|
|
|
| displayed. This is normal. |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Folders on a data CD are not | • | Folders deeper than the eighth layer are displayed as the eighth | — | ||||||||||||
| displayed correctly. |
|
|
|
|
| layer. |
| ||||||||
|
|
|
|
|
| |||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| A menu screen appears | • | This is normal for Video CDs. | — | ||||||||||||
| during skip or search. |
|
|
|
|
|
|
| ||||||||
|
|
|
|
|
|
|
| |||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Playback control menu does | • | Press [7, STOP] twice and then press [3, PLAY]. | — | ||||||||||||
| not appear. |
| with playback |
|
|
|
|
| ||||||||
|
|
|
|
|
| |||||||||||
| control |
|
|
|
|
|
|
|
|
|
|
| ||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| The program and random | • | These functions do not work with some | — | ||||||||||||
| play functions do not work. |
|
|
|
|
| ||||||||||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
| Play does not start. | • | This unit may not play WMA that contains still picture data. | — | ||||||||||||
|
|
|
|
|
|
|
|
|
|
|
| • | If a disc contains | — | ||
|
|
|
|
|
|
|
|
|
|
|
|
| not be possible. |
| ||
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
RQTX0029
34
7Subtitle
No subtitles. | • Display the subtitles. (“SUBTITLE” in Functions menu) |
7A-B repeat
Point B is automatically set. • The end of an item becomes point B when it is reached.
22
—
RQT8043