Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.
■ Power |
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No power. | • Insert the AC mains lead securely. | 10 |
The unit is automatically | • The Sleep timer was working and had reached the set time limit. | 15 |
switched to the standby mode. |
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■Unresponsive or inoperable function
No response when any buttons | • This unit cannot play discs other than the ones listed in these operating | 13 |
are pressed. | instructions. |
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| • The unit may not be operating properly due to lightning, static electricity or | — |
| some other external factor. Turn the unit off and then back to on. Alternatively, |
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| turn the unit off, disconnect the AC mains lead, and then reconnect it. |
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| • Condensation has formed: Wait 1 to 2 hours for it to evaporate. | — |
Other products respond to the | • Change the remote control operating mode. | 34 |
remote control. |
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No response when remote | • Check that the batteries are installed correctly. | 6 |
control buttons are pressed. | • The batteries are depleted. Replace them with new ones. | 6 |
| • Aim the remote control at the remote control signal sensor and operate. | 14 |
No picture or sound. | • Check the video or speaker connection. | 10, 11 |
| • Check the power or input setting of the connected equipment and the main | — |
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| • Check that the disc has something recorded on it. | — |
You have forgotten your ratings | • While stopped and “DVD/CD” is the source, press and hold [7] on the main | — |
password. | unit and [h10] on the remote control until “INITIALIZED” (or “INITIALISED”) |
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Reset all the settings to Factory | disappears from the television. Turn the unit off and on again. |
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Preset. | All settings will return to the default values. |
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■Specific operation undesirable or unexpected
It takes time before play starts. | • Play may take time to begin when an MP3 track has still picture data. Even | — | |||||||||||||||||||||
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| after the track starts, the correct play time will not be displayed. This is |
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| • This is | normal | on DivX video. |
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Folders on a data CD are not | • Folders deeper than the eighth layer are displayed as the eighth layer. | — | |||||||||||||||||||||
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A menu screen appears during | • This is normal for Video CDs. | — | |||||||||||||||||||||
skip or search. |
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Playback control menu does not | • Press [7, STOP] twice and then press [3, PLAY]. | — | |||||||||||||||||||||
appear. |
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The program and random play | • These functions do not work with some | — | |||||||||||||||||||||
functions do not work. |
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Play does not start. | • This unit may not play WMA and MPEG4 that contains still picture data. | — | |||||||||||||||||||||
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| • If playing DivX VOD content, refer to the homepage where you purchased the | — | ||||||
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| DivX VOD content. (Example: www.divx.com/vod) |
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| • If a disc contains | playback may not be | — | |||||
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■Subtitle
No subtitles. | • Display the subtitles. (“SUBTITLE” in Functions menu) | 21 | |
| • Subtitles may not be displayed depending on the disc. |
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REFERENCE ENGLISH
■A-B repeat
Point B is automatically set. • The end of an item becomes point B when it is reached.
■ Menus
The Setup menu cannot be | • Select “DVD/CD” as the source. |
accessed. | • Cancel program and random play. |
| • Cancel JPEG’s playback. |
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18
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RQTX0055
35
RQT8043
