Panasonic SC-ZT1 warranty Troubleshooting guide

Troubleshooting guide

Troubleshooting and Troubleshooting guide other information

26

RQT9471

Before requesting service, make the following checks.

If you are in doubt about some of the check points, or if the remedies indicated in the chart do not solve the problem, refer to “Customer Services Directory (United States and Puerto Rico)” on page 30 if you reside in the U.S.A. or Puerto Rico, or refer to “Product information” on page 29 if you reside in Canada.

	Problem		Possible solution	Pages
	No power.	•	Ensure the AC power supply cord is connected.	12
	“2CH SEARCH ” or “4CH	•	Make sure that the speakers are on.	13,15
	SEARCH ” does not go off
		DIf the display does not go off even when the speakers are on, consult your
	on the display while setting
	the speakers.		dealer.
		•	Select the correct source.	16
		•	Turn the muting off.	20
		•	Check that the digital signals can be decoded by this system.	27
			With the optical fiber connection, cannot playback PCM signal with sampling
			frequency of over 96 kHz.
	No sound or image after	•	Check connections to other equipment.	9 to 12
		•	Set “AUTO ” in “Switching the input signal detection setting”.	24
	playback starts.
		•	Turn this system off then on again.	—
problems
			cables and make connections again.	13,15
		•	Make sure that the speakers are on.
		•	Make sure that the speakers have been properly set.	14
		•	Adjust the speakers.	20,21
		•	If the connections are normal, this may be a cable-related problem. Use other	—
Common
	The remote control does	•	Replace the batteries if they are worn.	7
	not work.	•	Make sure the remote control code has been properly set.	24
	No sound from microphone	•	No sound is output from microphone if this system is digitally connected with DVD	11,12
	connected to DVD player (karaoke).		player. Change to analog connection and input. Make analog connection to AUX3.
	There is no DTS audio output.	•	Set the DTS Digital Audio Output setting on the DVD player, Blu-ray Disc	—
	There is audio output, but the		player or DVD recorder to Bitstream.
	DTS decoder indicator is not lit.	•	Set “DTS ” in “Switching the input signal detection setting”.	24
	Sound is not heard when	•	This may occur due to digital copyright protection of the disc if using optical	—
			digital connection. This system may not be able to play sources with sampling
	playing DVD audio.
			frequency of over 48 kHz.
	“F70 ††††” appears on
	the display.	•	Turn off the system, unplug the AC power supply cord, and consult your	—
	(“DSP ” or “HDMI ” is		dealer.
	displayed in †.)
	“F76 ” appears on the
	display.	•	Unplug the AC power supply cord, and consult your dealer.	—
	(After displayed, the system
	turns off.)
eld	No sound in surround	•	Set to Dolby Virtual Speaker, Dolby Pro Logic or SFC.	17
		•	(When the audio is not heard from TV) Check if this system is connected to TV	9 to 11
	mode
fi			with the optical fiber cable or the stereo connection cable properly.
Sound
	or SFC.	•	You cannot use for Dolby Digital dual sounds.	—
	Cannot use Dolby Virtual	•	You cannot use these features with PCM signals with sampling frequency of	11,12
	Speaker, Dolby Pro Logic		over 48 kHz. Make analog connection to AUX3.
		• This may occur if you start play from a chapter on a DVD. The following will
	When using an HDMI		correct the problem.
	connection, the first few	1 Change the audio output setting on the Blu-ray Disc player, DVD recorder or		—
	seconds of sound is cut off.		DVD player from Bitstream to PCM.
		2 Change input signal setting to “PCM ” in “Switching the input signal detection setting”.		24
	The system does not work	•	The system does not work properly if you have connected the HDMI input and	9
			output terminals incorrectly. Turn the system off, unplug the AC power supply
	properly.
HDMI			cord, and make the connection again.
	Could watch TV (VIERA)	•	When using this system in combination with TV (VIERA) only, check if HDMI	—
	when installed, but now		cable is not connected to “BD/DVD IN” of this system. If it is connected to “BD/
	cannot watch TV.		DVD IN”, connect to “TV OUT”.
	The sounds of the first
	few seconds are cut	•	This may occur when playing back 7.1-channel LPCM signals of a Blu-ray	—
	off when playing back		disc. Press [u SKIP] on the remote control of recorder or player to play back
	7.1-channel LPCM		again from the beginning.
	signals.