Product Repairs
MAIL TO:

Limited Warranty (ONLY FOR U.S.A.)

Panasonic Consumer Electronics Company,

Panasonic Puerto Rico, Inc.

Division of Panasonic Corporation of North America

Ave. 65 de Infantería, Km. 9.5

One Panasonic Way Secaucus, New Jersey 07094

San Gabriel Industrial Park, Carolina, Puerto Rico 00985

 

Panasonic / Technics Audio Products Limited Warranty

Limited Warranty Coverage

If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Electronics Company or Panasonic Puerto Rico, Inc. (collectively referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, or (b) replace it with a new or a refurbished product. The decision to repair or replace will be made by the warrantor.

Product or Part Name

Parts

Labor

Audio Products (except items listed below)

One (1) year

One (1) year

 

 

 

USB Reader-Writer, Personal Computer Card Adapters

One (1) year

Not Applicable

(in exchange for defective item)

 

 

 

 

 

Accessories: Headphones, Cartridges, Microphones, Adapters

Ninety (90) days

Ninety (90) days

 

 

 

Rechargeable Batteries (in exchange for defective item)

Ten (10) days

Not Applicable

 

 

 

SD Memory Cards, Rechargeable Battery Packs (in exchange for defective item)

Ninety (90) days

Not Applicable

During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. If non-rechargeable batteries are included, they are not warranted. This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. A purchase receipt or other proof of the original purchase date is required for warranty service.

Carry-In or Mail-In Service

For Carry-In or Mail-In Service in the United States call 1-800-211-PANA (1-800-211-7262) or visit Panasonic web site: http://www.panasonic.com

For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787)-750-4300 or fax (787)-768-2910.

Customer Services Directory (ONLY FOR U.S.A.)

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, or commercial use (such as in a hotel, office, restaurant, or other business), rental use of the product, service by anyone other than a Factory Servicenter or other Authorized Servicer, or damage that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of media or images, data or other memory content. The items listed are not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF

MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.

PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY ARE YOUR RESPONSIBILITY.

Customer Services Directory

Obtain Product Information and Operating Assistance; locate your nearest Dealer or Servicenter; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at:

http://www.panasonic.com/consumersupport

or, contact us via the web at:

http://www.panasonic.com/contactinfo

You may also contact us directly at:

1-800-211-PANA (7262),

Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.

Accessory Purchases

Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by

visiting our Web Site at: http://www.pasc.panasonic.com or,

send your request by E-mail to: npcparts@us.panasonic.com You may also contact us directly at:

1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday –Friday 9 am to 8 pm, EST.)

Panasonic Services Company

20421 84th Avenue South, Kent, WA 98032 (We Accept Visa, MasterCard, Discover Card, American Express, and Personal Checks)

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Centralized Factory Servicenter

Panasonic Services Company

410B Airport Road, Elgin, IL 60123-7847

Attention: SD Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter. Customer’s in Puerto Rico, please ship or carry in to location right (“Service in Puerto Rico”)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Service in Puerto Rico

Panasonic Puerto Rico, Inc.

Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985 Phone (787)750-4300, Fax (787)768-2910

Limited Warranty (ONLY FOR CANADA)

Panasonic Canada Inc.

PANASONIC/TECHNICS PRODUCT - LIMITED WARRANTY

Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship and agrees to remedy any such defect for a period as stated below from the date of original purchase.

Technics Audio Product

 

 

 

One (1) year, parts and labour

 

 

 

Panasonic Audio & DVD Product

 

 

One (1) year, parts and labour

 

 

Accessories including rechargeable batteries

 

Ninety (90) days

 

In-home Service will be carried out only to locations accessible by roads and within 50 km of an authorized Panasonic service facility.

LIMITATIONS AND EXCLUSIONS

This warranty does not apply to products purchased outside Canada or to any product which has been improperly installed, subjected to usage for which the product was not designed, misused or abused, damaged during shipping, or which has been altered or repaired in any way that affects the reliability or detracts from the performance, nor does it cover any product which is used commercially. Dry cell batteries are also excluded from coverage under this warranty.

This warranty is extended to the original end user purchaser only. A purchase receipt or other proof of date of original purchase is required before warranty service is performed.

THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES.

In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable.

WARRANTY SERVICE

FOR PRODUCT OPERATION ASSISTANCE,

FOR PRODUCT REPAIRS,

please contact:

 

please locate your nearest Authorized Servicentre

Our Customer Care Centre:

at www.panasonic.ca :

Telephone #: (905) 624-5505

Link : “Servicentres™ locator” under “Customer

1-800 #:

1-800-561-5505

support”

Fax #:

(905) 238-2360

 

Email link:

“Contact Us” on www.panasonic.ca

 

Panasonic Factory Service:

 

 

 

Richmond British Columbia

 

Mississauga Ontario

 

Panasonic Canada Inc.

 

Panasonic Canada Inc.

 

12111 Riverside Way

 

5770 Ambler Drive

 

Richmond BC V6W 1K8

 

Mississauga ON L4W 2T3

 

Tel: (604) 278-4211

 

Tel: (905) 624-8447

 

Fax: (604) 278-5627

 

Fax: (905) 238-2418

IF YOU SHIP THE PRODUCT TO A SERVICENTRE

Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase.

THE FOLLOWING APPLIES ONLY IN THE U.S.A.:

FCC Note:

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

Any unauthorized changes or modifications to this equipment would void the user’s authority to operate this device.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Responsible Party: Panasonic Corporation of North America One Panasonic Way Secaucus, NJ 07094 Telephone No.: 1-800-211-7262

THE FOLLOWING APPLIES ONLY IN CANADA:

This Class B digital apparatus complies with Canadian ICES-003.

AC adaptor

This AC adaptor operates on AC between 110 V and 240 V.

But • In the U.S.A. and Canada, the AC adaptor must be connected to a 120 V AC power supply only.

When connecting to an AC supply outside of the U.S.A. or Canada, use a plug adaptor to suit the AC outlet configuration.

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Panasonic SV-SD90 operating instructions AC adaptor, Panasonic / Technics Audio Products Limited Warranty, FCC Note