Troubleshooting

Before you call for service, determine the symptoms and make a few simple checks as shown below.

 

 

Symptoms

 

Checks

 

Picture

 

Sound

 

 

 

 

 

 

 

 

Electrical Appliances

 

 

 

 

 

 

 

Interference

 

Noisy Sound

Cars / Motorcycles

 

 

 

 

 

Fluorescent light

 

 

 

 

 

 

 

 

Normal Picture

 

No Sound

Volume

 

 

 

 

 

 

(Check whether the mute function has been activated on the remote control.)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Not plugged into AC outlet

 

 

 

 

 

 

 

No Picture

 

No Sound

Not switched on

 

 

 

PICTURE and BRIGHTNESS/Volume setting

 

 

 

 

 

 

 

 

 

 

(Check by pressing the power switch or stand-by button on the remote control.)

 

 

 

 

 

 

 

No Picture

 

Normal Sound

If a signal with a non-applicable color system format, or frequency is input, only the

 

 

 

 

 

 

input terminal indication is displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Color controls set at minimum level.

 

 

 

 

 

 

 

No Color

 

Normal Sound

(see page 21, 22)

 

 

 

 

 

COLOR SYSTEM (see page 29)

 

 

 

 

 

 

 

 

 

 

 

This is a characteristic of liquid crystal panels and is not a problem. The liquid

 

There may be red spots,

 

 

crystal panel is built with very high precision technology giving you fine picture

 

 

 

details.

 

blue spots and green

 

Normal Sound

 

 

Occasionally, a few non-active pixels may appear on the screen as a fixed point of

 

spots on the screen.

 

 

 

 

 

blue, green, or red.

 

 

 

 

 

 

 

 

 

 

Please note this does not affect the performance of your LCD.

 

No remote control operations can be performed.

Check whether the batteries have discharged completely and, if they have not,

 

 

 

 

 

whether they were inserted properly.

 

 

 

 

 

Check whether the remote control sensor is exposed to an outdoor light or a strong

 

 

 

 

 

fluorescent light.

 

 

 

 

 

Check whether the remote control designed specifically for use with the unit is

 

 

 

 

 

being used. (The unit cannot be operated by any other remote control.)

 

A cracking sound is sometimes heard from the unit.

If there is nothing wrong with the picture or sound, this is the sound of the

 

 

 

 

 

cabinet undergoing very slight contractions in response to changes in the room

 

 

 

 

 

temperature. There are no adverse effects on the performance or other aspects.

 

The top or bottom of the picture on the screen is cut

Adjust the position of the picture on the screen.

 

off when I use the zoom function.

 

 

 

Areas at the top and bottom of the screen where

When using a video software program (such as a cinema size program) with a

 

the image is missing appear when I use the zoom

screen wider than one in the 16:9 mode, blank areas separate from the images are

 

function.

 

formed at the top and bottom of the screen.

 

I can hear sounds coming from inside the unit.

When the power is turned on, a sound of the display panel being driven may be

 

 

 

 

 

heard: This is normal and not indicative of malfunctioning.

 

The main unit is hot.

 

The main unit radiates heat and some of the parts may become hot. This is not a

 

 

 

 

 

problem for performance or quality.

 

 

 

 

 

Set up at a location with good ventilation.

 

 

 

 

 

Do not cover the ventilation holes of the Display with a tablecloth etc., and do not

 

 

 

 

 

place on top of other equipment.

This LCD Display uses special image processing. Hence a slight time lag may occur between image and audio, depending on the type of input signal. However, this is not a malfunction.

LCD Display panel

Symptoms

Check

It takes a while for the picture

The unit digitally processes the various signals in order to reproduce estheticically pleasing images. As

to appear.

such, it sometimes takes a few moments for the picture to appear when the power has been turned on,

 

when the input has been switched or when the images for the main picture and sub picture on the two

 

screens are swapped.

Whirring sounds can be heard

The display unit is fitted with a cooling fan to dissipate heat generated during normal use. The whirring

from the display unit.

sound is caused by rotation of the fan and is not a malfunction.

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Panasonic TH-32LHD7UX manual Troubleshooting, LCD Display panel