Troubleshooting

If there is a problem with your TV, please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

 

Symptoms

 

Checks

Picture

 

Sound

 

 

Snowy Picture

Noisy Sound

Aerial location, direction or connection

Multiple Images

Normal Sound

Aerial location, direction or connection

 

 

 

Electrical appliances

 

 

 

Cars / Motorcycles

Interference

Noisy Sound

Fluorescent lights

 

 

 

Switch on D.PNR in Picture menu to reduce picture noise.

Normal Picture

No Sound

Volume level

Sound mute switched on.

 

 

 

 

 

 

TV set to AV mode.

 

 

 

Not plugged into AC outlet.

No Picture

 

No Sound

Not switched on.

 

 

 

Picture / Sound controls set at minimum levels.

 

 

 

Check if in Standby mode.

No Colour

 

Normal Sound

Colour controls set at minimum levels.

 

Colour System

 

 

 

Poor or Distorted

Weak or No Sound

Retune Channel (s).

Picture

 

 

 

 

Normal Picture

Weak or Distorted

Sound reception may have deteriorated.

Sound

Sound System

 

 

CAUTION:

 

 

 

Symptoms

 

 

Check

Some parts of the

The plasma TV panel is manufactured using an extremely high level of precision technology,

however, sometimes some parts of the screen may be missing picture elements or have

screen do not light up.

luminous spots. This is not a malfunction.

 

 

Do not allow a still picture to be displayed for an extended period, as this can cause a

 

permanent after-image to remain on the Plasma TV.

After-images appear

Examples of still pictures include logos, video games, computer images, teletext and

images displayed in 4:3 mode.

 

 

 

 

With no signal present, and without any user operation, the Panasonic screensaver will

ABCDEF

appear automatically after a few minutes to prevent image retention.

 

Note:

 

 

 

The permanent after-image on the Plasma TV resulting from fixed image use is not an

 

operating defect and as such is not covered by the Warranty.

 

This product is not designed to display fixed images for extended periods of time.

Sleep Feature

If the set is not switched off when the TV station stops transmitting, it will automatically go to standby mode after 30 minutes. This function will not operate when this TV is in AV mode.

Notes:

External surfaces of the unit may become hot during operation. But this is completely normal.

See label on the base of this equipment for ratings and other information.

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Panasonic TH-42PA50A manual Troubleshooting, Sleep Feature