Sony Viao PictureBook Computer Troubleshooting

121

Troubleshooting

This section describes how to solve common problems you may encounter

when using your computer. Many problems have simple solutions, so try

these suggestions before you contact Sony Computing Support

(http://www.sony.com/pcsupport).

❑Troubleshooting Your Computer

❑Troubleshooting the LCD Screen

❑Troubleshooting the Mouse and Pointing Device

❑Troubleshooting Drives, PC Cards and Peripheral Devices

❑Troubleshooting i.LINK devices

❑Troubleshooting Software

❑Troubleshooting the Modem

❑Troubleshooting Audio

❑Troubleshooting Memory Stick Media

Contents

Main Connecting Peripheral Devices ...............43 Page Customizing Your VAIO Computer..........77 Adding Memory......................................... 93 About the Software on Your Computer.101 Using the Recovery CDs.........................113 Troubleshooting......................................121 Page Getting Help.............................................139 Index.........................................................141 Page Welcome Page Using Your VAIO PictureBook Computer This section describes the following aspects of your new computer: VAIO Computer User Guide Using the Keyboard Keyboard Functions of the keyboard keys Combinations and functions with the Windows key Indicators Indicator lights Combinations and functions with the Fn key Page Page Using the MOTION EYE Camera To capture a still image Page To set the image quality and mode of MOTION EYE camera Page Notes on using the MOTION EYE camera Using the Pointing Device To replace the pointing device cover Using the Jog Dial Control To use the Jog Dial Control Using the Indicate Window Selecting a mode Selecting a menu item To change the Jog Dial settings Using the Jog Dial Navigator with Sony software Page Using Memory Stick Media Types of Memory Stick media Page Notes on using Memory Stick media Page To remove a PC Card Notes on PC Cards Using Power Saving Modes Normal mode Standby mode Hibernate mode Notes on power saving modes Connecting a Telephone Cable How to connect a telephone cable Page Connecting to a Local Area Network To set up your ethernet connection Page Connecting Peripheral Devices Connecting the Port Replicator To connect a port replicator Page Connecting a Floppy Disk Drive To connect the floppy disk drive To insert a floppy disk To remove a floppy disk To remove the floppy disk drive when the computer is on Page Connecting a PC Card Bus Drive To connect a PC Card Bus drive To insert a disc To remove the drive Notes on CD and DVD discs Page Connecting an i.LINK Optical Disc Drive To connect an i.LINK optical disc drive To disconnect an i.LINK optical disc drive To pl ay a D VD To play an audio CD Notes on CD and DVD discs To write data to a CD-RW or CD-R disc Notes on using i.LINK optical disc drives Connecting a USB Mouse To connect a USB mouse Connecting VAIO Computers Connecting with i.LINK To connect two VAIO computers Page Connecting an i.LINK Device Page Page Connecting an External Display To connect a computer display To connect a projector To connect a TV Connecting a USB Printer To connect a printer Connecting an External Microphone To connect an external microphone To record from a microphone or audio equipment To switch the microphone jack functionality To adjust sound volume in the Recording Control window Page To set the microphone to echo To modify the MIDI sound Page Connecting External Speakers To connect external speakers Notes on using external speakers Expanding Your Computers Capabilities Personal Digital Assistant The Wireless LAN Access Point The Wireless LAN PC Card Customizing Your VAIO Computer Page Sony Notebook Setup tabs Controlling Power Management To view the Power Management status icons Power Management profiles Page Power Management commands Conserving battery power Displaying Battery Information Page Page Selecting the Display Mode Changing the window design of Sony software Page Using the Multilingual User Interface Language Option To Change the Language Option To Change Numbers, Currency, Time, and Date Formats Adding Memory Precautions and Procedures Typical expansion memory configuration Removing a Memory Module Page Installing a Memory Module Page Page Page Page Software Overview Page Page Page Page DVgate application notes Digital video captures Adjusting image resolution Exporting images to a digital video device Hard disk drive partition Page Software Support Information Page Sony Service Center Page Page Application and System Recovery CDs Using Your Recovery CDs Using the Application Recovery CD(s) Page Using the System Recovery CD(s) Page Page Page Troubleshooting Troubleshooting Your Computer My computer does not start. My computer starts, but a BIOS error appears. Page My computer stops responding or does not shut down. The Power Management setting is not responding. Page Troubleshooting the LCD Screen Troubleshooting the Mouse and Pointing Device My mouse does not work. My pointing device does not work properly. The pointer does not move (while using the pointing device or mouse). Page Troubleshooting Drives, PC Cards and Peripheral Devices My floppy disk drive icon doesnt appear even though it is connected. My optical drive is not playing my disc properly. My optical disc drive tray does not open. My PC Card is not working. Troubleshooting i.LINK devices I cannot establish a connection between two VAIO computers when using an i.LINK cable. I cannot export images to a digital video (DV) device. Troubleshooting Software Page Troubleshooting the Modem My modem does not work. My modem connection is slow. Troubleshooting Audio My speakers have no sound. There is noise distortion while listening to music with speakers or headphones. My microphone does not work. Troubleshooting Memory Stick Media I cannot open image files. Memory Stick media does not work. I cannot access the removable drive. Page Getting Help Support Options Page Index