Frequently Asked Questions
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s
69
Problem Actions
Screen
Chaotic image, noisy
●Change the setting of [P-NR] in the Picture Menu (to remove noise).
(p. 24)
●Check nearby electrical products (car, motorcycle, fluorescent lamp).
No image can be
displayed
●Is [Colour] or [Contrast] in the Picture Menu set to the minimum?
(p. 24)
Blurry or distorted
image
(no sound or low
volume)
●Reset channels (p. 31)
Unusual image is
displayed
●Turn the TV Off with Mains power On / Off switch, then turn it On
again.
Sound
No sound is produced ●Is “Sound Mute” active? (p. 11)
●Is the volume set to the minimum?
Sound level is low or
sound is distorted
●Sound signal reception may be deteriorated.
●Set [MPX] in the Sound Menu to [Mono] (p. 27)
HDMI
Sound is unusual
●Set the sound setting of the connected equipment to “2ch L.PCM”.
●Check the [HDMI1 / 2 / 3 Input] setting in the Sound Menu. (p. 27)
●If digital sound connection has a problem, select analogue sound
connection. (p. 62)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●Check that the HDMI cable is connected properly. (p. 53, 58 - 60)
●Turn the TV and equipment Off, then turn them On again.
●Check the input signal from the equipment. (p. 63)
●Use an equipment compliant with EIA/CEA-861/861B.
Network
Cannot connect to the
network
●Check that the LAN cable or Wireless LAN Adaptor is connected
properly. (p. 45)
●Check the connections and settings. (p. 46 - 48)
●Check the network equipment and network environment.
●If the problem persists, consult your Internet Service Provider or
telecommunications company.
Cannot select the
file during DLNA
operations
●Is media server prepared? (p. 44)
●Check applicable data format. (p. 65 - 66)
Cannot access the
Internet contents
●Check the connections and settings. (p. 46 - 48)
●The server or connection line might be busy now.
Other
The TV goes into
Standby mode
●Auto power standby function is activated.
●The TV enters Standby mode about 30 minutes after analogue
broadcasting ends.
The remote control
does not work or is
intermittent
●Are the batteries installed correctly? (p. 8)
●Has the TV been switched On?
●Point the remote control directly at the front of the TV
(within about 7 m and a 30 degree angle from the front of the TV).
●Place the TV away from sunshine and do not let other sources of
bright light to shine on the TV’s remote control signal receiver.
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