48
FAQs
Problem Actions
Screen
Chaotic image, noisy
●Change the setting of “P-NR” in the Picture Menu
(to remove noise) (p. 22).
●Check nearby electrical products
(car, motorcycle, fluorescent lamp).
No image can be displayed ●Is “Colour” or “Contrast” in the Picture Menu set to the
minimum? (p. 22)
Blurry or distorted image
(no sound or low volume) ●Reset channels (p. 30).
Unusual image is displayed ●Turn off the TV with Mains power On / Off switch, then turn
it on again.
Sound
No sound is produced ●Is “Sound Mute” active? (p. 10)
●Is the volume set to the minimum?
Sound level is low
or sound is distorted
●Sound signal reception may be deteriorated.
●Set “MPX” in the Sound Menu to “Mono” (p. 23).
HDMI
Sound is unusual
●Set the sound setting of the connected equipment to
“2ch L.PCM”.
●Check the “HDMI1 / 2 / 3 Input” setting in the Sound Menu
(p. 23).
●If digital sound connection has a problem, select analogue
sound connection (p. 42).
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●Is the HDMI cable connected properly? (p. 34, 38, 39)
●Turn Off the TV and equipment, then turn them On again.
●Check an input signal from the equipment (p. 43).
●Use an equipment compliant with EIA/CEA-861/861B.
Other
TV goes into Standby
mode
●Auto power standby function is activated.
●The TV enters Standby mode about 30 minutes after
broadcasting ends.
The remote control does
not work or is intermittent
●Are the batteries installed correctly? (p. 3)
●Has the TV been switched On?
●Point the remote control directly at the front of the TV
(within a 30 degree angle of the front of the TV).
●Situate the TV away from sunshine or other sources of
bright light not to shine on the TV’s remote control signal
receiver.
TH-L42U20,28,29KMRTX_EN.indd 48TH-L42U20,28,29KMRTX_EN.indd 48 3/23/2010 3:30:51 PM3/23/2010 3:30:51 PM