FAQs

Problem

Actions

HDMI

 

Set the sound setting of the connected equipment to “2ch L.PCM”.

Sound is unusual

Check the “HDMI1 / 4 Input” setting in the Sound Menu. (p. 25)

If digital sound connection has a problem, select analogue sound

 

connection. (p. 34)

Pictures from external equipment

Is the HDMI cable connected properly? (p. 44)

Turn Off the TV and equipment, then turn them On again.

are unusual when the equipment

Check an input signal from the equipment. (p. 48)

is connected via HDMI

Use an equipment compliant with EIA/CEA-861/861B.

Digital TV reception technology requires high quality, robust DTV signals which in some domestic aerial installations, may be relatively poor despite good analogue reception.

Aerial connection when using DTV and VCR / DVD Recorder

To maintain optimum signal quality from TV aerial, use a TV aerial splitter (as illustrated) when connecting two or more equipments to the same aerial.

TV

 

 

(Individual aerial)

 

 

Splitter

Aerial

Aerial Output

 

 

 

Input

Aerial Output

Aerial Input

terminal

 

VCR

(Individual aerial)

 

Digital TV

Other

50

 

 

Check to ensure your area is covered by DVB transmissions.

 

 

Check that the aerial and antenna cable are designed for DVB. For your

 

 

safety, the aerial and cable should be inspected / installed by a licenced

 

After Digital TV Auto Tuning

installer that should comply with Australian Standard AS1417.1.

 

only some or no services are

Note: If you live within 5-10 Km of DVB transmission towers, a

 

combined VHF / UHF aerial should be adequate. Outside this area,

 

found

 

separate VHF and UHF aerials provide superior reception performance.

 

 

If you live in a unit or apartment, check to ensure the Master Antenna

 

 

TV (MATV) system is designed for analogue and DVB-T reception.

 

 

Please consult your body corporate.

 

 

 

 

 

Check “Signal Condition”. (p. 31) If “Signal Quality” or “Signal

 

 

Strength” are displayed in red or constantly changing, check aerial.

 

 

If problem persists consult your local TV aerial installer.

 

 

Check that the aerial and antenna cable are designed for DVB. For your

 

 

safety, the aerial and cable should be inspected / installed by a licenced

 

 

installer that should comply with Australian Standard AS1417.1.

 

Picture regularly breaks up

Interference (known as impulse noise) from household appliances

 

such as light switches, fridges etc may cause picture break up and /

 

on some programmes, or “No

 

or audio distortion. Use high quality quad shielded coaxial cable fly

 

Signal” message

 

lead between TV and antenna wall socket to minimise impulse noise

 

 

pickup. If problem persists consult your local TV aerial installer.

 

 

When “No Signal” message is displayed check TV aerial connection.

 

 

The received signal may be too weak to allow the TV to reliably

 

 

lock to the desired “No Signal” programme to generate a stable

 

 

picture. Repeat the tuning procedure (p. 31). If problem persists

 

 

consult your local TV aerial installer.

 

 

 

 

 

Electrical atmospheric interference caused by local or distant

 

Picture very infrequently breaks

lighting storms or heavy rain with wind in “leafy” locations may cause

 

up on some or all programmes

pictures to break up and audio to mute or distort momentarily.

 

Impulse noise interference from an infrequently used electrical appliance,

 

 

or a passing vehicle or lawn mower with a “noisy” ignition system.

 

TV takes so long to turn on

Like your computer, the TV has to run a number of diagnostic and

 

software checks before it can display any programmes.

 

 

 

 

 

 

The programme cannot be

Is the TV in Teletext mode? (p. 18)

 

changed

 

 

 

The programme cannot be

Is the programme skipped? (p. 29)

 

selected

 

 

 

TV goes into “Standby mode”

Off Timer function is activated.

 

The TV enters “Standby mode” about 30 mins. after analogue

 

 

broadcasting ends.

 

The remote control does not

Are the batteries installed correctly? (p. 7)

 

work

Has the TV been switched On?

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