Troubleshooting
Problem | Suggestion |
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Low Battery is | • | Place the handset in the telephone base for recharging.. |
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displayed on screen | • | Remove and |
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| handset on the telephone base for 16 hours.. |
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| • If the above measures do not correct the problem, the battery may need to be replaced.. |
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The battery does not | • | Make sure the handset is placed in the charger correctly.. The CHARGE/IN USE light on the |
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charge in the handset |
| telephone base should be on.. |
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or the handset battery | • | Remove the battery from the handset and then |
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does not accept |
| back to the telephone base and let it charge for 16 hours.. |
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charge.. | • If the cordless handset is in the telephone base but the CHARGE/IN USE light is not on, refer |
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| to The CHARGE/IN USE light is off in this section.. |
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| • It may be necessary to purchase a new battery.. Please refer to the Installing handset battery |
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| section of this user’s manual (page 5).. |
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| • | The telephone might be malfunctioning.. Please refer to the Warranty section of this user’s |
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| manual (page 38) for further instruction.. |
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The CHARGE/IN USE | • | Clean the charging contacts on the cordless handset and telephone base each month using |
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light is off.. |
| a pencil eraser or a dry |
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| • Make sure the power adapter and telephone line cord are plugged in correctly and securely.. |
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| • | Unplug the power adapter.. Wait for 15 seconds before plugging it back in.. Allow up to one |
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| minute for the cordless handset and telephone base to reset.. |
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| • | The telephone might be malfunctioning.. Please refer to the Warranty section of this user’s |
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| manual (page 38) for further instruction.. |
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| www.vtechphones.com | 31 | |
Additional information
