Troubleshooting
If you have difficulty operating your telephone, please try the suggestions below. For Customer Service, visit our website at www..vtechphones..com, or call 1 (800)
Problem | Suggestion |
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My telephone does not | • | Make sure the battery is installed and charged correctly (page 5).. For optimum daily |
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work at all.. |
| performance, return the cordless handset to the telephone base after use.. |
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| • | Make sure the power adapter is securely plugged into an outlet not controlled by a wall |
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| switch.. |
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| • Make sure the telephone line cord is plugged firmly into the telephone base and the modular |
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| wall jack.. |
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| • | Unplug the unit’s electrical power.. Wait for approximately 15 seconds, then plug it back in.. |
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| Allow up to one minute for the cordless handset and telephone base to synchronize.. |
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| • Charge the battery in the cordless handset for at least 16 hours.. |
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| • Remove and |
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| a new battery.. |
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| • Disconnect the telephone base from the modular jack and plug in a working telephone.. If this |
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| telephone does not work, the problem is probably in the wiring or the local service.. Call the |
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| local telephone company.. |
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There is no dial tone.. | • | First, try all the suggestions above.. |
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| • Move the cordless handset closer to the telephone base.. It might be out of range.. |
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| • The telephone line cord might be malfunctioning.. Try installing a new telephone line cord.. |
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| • Disconnect the telephone base from the telephone jack and connect a different telephone.. If |
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| there is no dial tone on the other telephone either, the problem is in your wiring or local service.. |
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| Contact your local telephone company.. |
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| www.vtechphones.com | 29 | |
Additional information
