Troubleshooting

Problem

Suggestion

 

 

The telephone does not

Make sure the ringer is on (page 11)..

ring when there is an

Make sure the telephone line cord and power adapter are plugged in properly (see page 6)..

incoming call..

The cordless handset may be too far from the telephone base .. Move it closer to the telephone

 

 

base..

 

There may be too many extension telephones on the telephone line to allow all of them to ring

 

simultaneously.. Try unplugging some of them..

 

If the other telephones in your home are having the same problem, the problem is in the wiring

 

or local service.. Contact the local telephone company (charges may apply)..

 

Other electronic products can cause interference to your cordless telephone.. Try installing your

 

telephone as far away as possible from the following electronic devices: wireless routers, radios,

 

radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,

 

televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones..

 

Test a working telephone at the telephone jack.. If another telephone has the same problem,

 

the problem is in the telephone jack.. Contact your local telephone company (charges may

 

apply)..

 

The telephone line cord might be malfunctioning.. Try installing a new telephone line cord..

 

Re-install the battery and place the cordless handset in the telephone base..

 

Wait for the cordless handset to synchronize with the telephone base.. Allow up to one minute

 

for this to take place..

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Additional information

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Image 33
VTech gz5838 Ring when there is an, Incoming call, Base, Simultaneously.. Try unplugging some of them, Apply