Troubleshooting
Problem | Suggestion |
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My caller ID features are | • Caller ID is a subscription service.. You must subscribe to this service from your local telephone |
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not working properly.. | company for this feature to work on your telephone.. |
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| • The caller may not be calling from an area which supports caller ID.. |
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| • Both you and the caller’s telephone companies must use equipment which are compatible with |
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| caller ID service.. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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The system does | • Make sure you subscribe to caller ID with call waiting features provided by the local telephone |
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not receive caller ID | company.. |
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or the system does | • The caller may not be calling from an area which supports caller ID.. |
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not display caller ID | • Both you and the caller’s telephone companies must use equipment which are compatible with |
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during call waiting.. |
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caller ID service.. |
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| • If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone |
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| base and the telephone line jack. Contact your DSL service provider for filter information. |
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Common cure for | • If the unit is not responding normally, try putting the cordless handset in the telephone base.. |
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electronic equipment.. | If it does not seem to respond, try the following (in the order listed): |
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| • Disconnect the power to the telephone base.. |
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| • Disconnect the battery on the cordless handset.. |
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| • Wait a few minutes before connecting power to the telephone base.. |
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| • Wait for the cordless handset to synchronize its connection with the telephone base.. Allow up |
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| to one minute for this to take place.. |
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| www.vtechphones.com | 35 | |
Additional information
