Troubleshooting
If there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).
| Symptoms |
| Checks | |
| Picture | Sound | ||
|
| |||
| Snowy Picture | Noisy Sound | Aerial location, direction or connection | |
| Multiple Image | Normal Sound | Aerial location, direction or connection | |
|
|
| Electrical appliances | |
| Interference | Noisy Sound | Cars / Motorcycles | |
|
|
| Fluorescent lights | |
| Normal Picture | No Sound | Volume level | |
| Sound mute switched on. | |||
|
|
| ||
|
|
| TV set to AV mode | |
|
|
| Not plugged into AC outlet. | |
| No Picture | No Sound | Not switched on. | |
|
|
| Picture / Sound controls set at minimum levels. | |
|
|
| Check if in Standby mode. | |
| No Colour | Normal Sound | Colour Controls set at minimum levels. | |
| Colour system | |||
|
|
| ||
| Poor or Distorted | Weak or | Retune Channel (s). | |
| Picture | No Sound | ||
| Normal Picture | Weak or | Sound reception may have deteriorated. | |
| distorted sound | Sound system | ||
|
| |||
|
|
| This is a characteristic of liquid crystal panels and is not a | |
There may be red spots, |
| problem. The liquid crystal panel is built with very high precision | ||
Normal Sound | technology giving you fine picture details. Occasionally, a few | |||
blue spots and green | ||||
spots on the screen |
| |||
| blue, green, or red. | |||
|
|
| ||
|
|
| Please note this does not affect the performance of your LCD. | |
|
|
| HDMI cable is not connected securely. | |
| Poor Video. |
| Turn the power supply of the TV and connected equipment off | |
|
| then turn on. | ||
| (Snow noise, no picture, picture runs, etc.) | |||
H | Check compatibility of input signal from the connected equipment. | |||
|
| |||
D |
|
| The connected equipment must be | |
|
|
| ||
M |
|
| Change the audio setting of the connected equipment to L.PCM. | |
I | Poor Audio. |
| Check the setting of HDMI input in Sound menu. | |
| If the problem is due to the digital audio connection, change to | |||
|
| |||
|
|
| ||
|
|
| the analogue audio connection. | |
| The error message appears. | Please consult an Authorized Service Center. | ||
The SD card cannot be used even when it is formatted. | Please consult an Authorized Service Center. |
36