Troubleshooting

If there is a problem with your LCD TV please refer to the table below to determine the symptoms, then carry out the suggested check. If this does not solve the problem, please contact your local Panasonic dealer, quoting the model number and serial number (both found on the rear of the TV).

 

Symptoms

 

Checks

 

Picture

Sound

 

 

 

Snowy Picture

Noisy Sound

Aerial location, direction or connection

 

Multiple Image

Normal Sound

Aerial location, direction or connection

 

 

 

Electrical appliances

 

Interference

Noisy Sound

Cars / Motorcycles

 

 

 

Fluorescent lights

 

Normal Picture

No Sound

Volume level

 

Sound mute switched on.

 

 

 

 

 

 

TV set to AV mode

 

 

 

Not plugged into AC outlet.

 

No Picture

No Sound

Not switched on.

 

 

 

Picture / Sound controls set at minimum levels.

 

 

 

Check if in Standby mode.

 

No Colour

Normal Sound

Colour Controls set at minimum levels.

 

Colour system

 

 

 

 

Poor or Distorted

Weak or

Retune Channel (s).

 

Picture

No Sound

 

Normal Picture

Weak or

Sound reception may have deteriorated.

 

distorted sound

Sound system

 

 

 

 

 

This is a characteristic of liquid crystal panels and is not a

There may be red spots,

 

problem. The liquid crystal panel is built with very high precision

Normal Sound

technology giving you fine picture details. Occasionally, a few

blue spots and green

non-active pixels may appear on the screen as a fixed point of

spots on the screen

 

 

blue, green, or red.

 

 

 

 

 

 

Please note this does not affect the performance of your LCD.

 

 

 

HDMI cable is not connected securely.

 

Poor Video.

 

Turn the power supply of the TV and connected equipment off

 

 

then turn on.

 

(Snow noise, no picture, picture runs, etc.)

H

Check compatibility of input signal from the connected equipment.

 

 

D

 

 

The connected equipment must be EIA/CEA-861/861B compliant.

 

 

 

M

 

 

Change the audio setting of the connected equipment to L.PCM.

I

Poor Audio.

 

Check the setting of HDMI input in Sound menu.

 

If the problem is due to the digital audio connection, change to

 

 

 

 

 

 

 

 

the analogue audio connection.

 

The error message appears.

Please consult an Authorized Service Center.

The SD card cannot be used even when it is formatted.

Please consult an Authorized Service Center.

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Panasonic TX-32LX500A, TX-26LX500A manual Troubleshooting, Symptoms Checks Picture Sound