Panasonic VM-L153 Customer Services Directory, Centralized Factory Servicenter

MAIL TO :

Customer Services Directory

For Product Information, Operating Assistance, Literature Request, Dealer Locations, and all Customer Service inquiries please contact:

1-800-211-PANA (7262), Monday-Friday 9 am-9 pm; Saturday-Sunday 9 am-7 pm, EST. or send e-mail : consumerproducts@panasonic.com

For hearing or speech impaired TTY users, TTY : 1-877-833-8855

Web Site: http://www.panasonic.com

You can purchase parts, accessories or locate your nearest servicenter by visiting our Web Site.

Accessory Purchases:

1-800-332-5368 (Customer Orders Only )

For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (Monday-Friday 6 am-5 pm; Saturday 6 am-10:30 am, PST)

(Visa, MasterCard, Discover Card, American Express, Check)

Product Repairs Centralized Factory Servicenter

Panasonic Services Company

1705 N. Randall Road,

Elgin, IL 60123-7847

Attention: Camcorder Repair

Please carefully pack and ship, prepaid and insured, to the Elgin Centralized Factory Servicenter. Customer’s in Puerto Rico, please ship or carry in to location below (“Service in Puerto Rico”).

Service in Puerto Rico

Matsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/ Factory Servicenter:

Ave. 65 de Infanteria. Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985

Phone (787) 750-4300 Fax (787) 768-2910

As of August 2002

42

For assistance, please call : 1-800-211-PANA(7262) or send e-mail to : consumerproducts@panasonic.com