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Reference
pages
Cause/solution
Symptom
•Delete temporary internet files as follows.
(1) Select "Internet Options…" under "Tools" on the
menu bar of Internet Explorer. The "Internet
Options" window will be displayed.
(2) Click the [Delete Files…] button in the "Temporary
Internet files" section on the [General] tab.
•The firewall function of the anti-virus software may be
filtering the port of the camera.
Exclude the port number of the camera from the list of
the port numbers to be filtered by the anti-virus soft-
ware.
•Is "Off" selected for "Link/Access LED" on the "Basic"
page? Select "On" for "Link/Access LED".
Images are not displayed or
not refreshed smoothly.
No LED lights.
–
–
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H.264 (or MPEG-4) images
are not displayed.
•When “Network Camera View4” is deleted from a PC
on which both the viewer software “Network Camera
View3” and “Network Camera View4” are installed,
H.264 (or MPEG-4) images may not be displayed.
In this case, delete “Network Camera View3” from the
PC and then install “Network Camera View4”.
4