Patton electronic 3087 quick start Additional Information, A.0 Customer and Technical Support

Connect the serial cable to the ipRocketLink serial port as follows:

1.Attach the male connector of the serial cable to the female serial connector on the 3087.

2.Attach the other end of the cable to the serial connector on local device’s serial port.

Note The 3087’s V.35 interface is wired as a DCE. No DTE configuration is possible. If you are directly con- necting the 3087’s V.35 interface to a third-party equipment that cannot be configured as a DTE, you must use a tail-circuit cable. You can purchase a tail-circuit cable from a datacom-supply vendor. A tail- circuit cable will cross-over the necessary V.35 signals so that the two DCE interfaces can communicate.

Note The 3087’s X.21 interface is default configured as a DCE. Changing the DTE/DCE strap internally can set the configuration for DTE. The 3087’s X.21 interface requires a cable with a male DB-15 connector.

7.0 Additional Information

Refer to the Model 3201, 3086 & 3087 Getting Started Guide located on the CD-ROM shipped with your 3087 Bridge/Router and available online at www.patton.com/manuals. For detailed information about:

•Installing, configuring, operating, and troubleshooting.

•Warranty, trademark & compliance

The CD-ROM also includes many freeware and shareware tools, including TFTP servers, and Telnet clients.

A.0 Customer and Technical Support

Toll-Free VoIP support: call sip:support@patton.com with a VoIP SIP client

Online support: www.patton.com

E-mail support: support@patton.com—answered within 1 business day

Telephone support:

•Standard: +1 (301) 975-1007 (USA), Monday–Friday: 8:00 am to 5:00 pm EST (1300 to 2200 UTC/GMT)

•Alternate: +41 (0)31 985 25 55 (Switzerland), Monday–Friday: 8:00 am to 5:00 pm CET (0900 to 1800 UTC/GMT)

Fax: +1 (253) 663-5693 (USA) or +41 (0)31 985 25 26 (Switzerland)

6 Model 3087 Quick Start Guide