Patton electronic 4830 manual Out-of-warranty service, RMA numbers

Models: 4830

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SmartNode 4830 Getting Started Guide

6 • Contacting Patton for assistance

 

 

manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or unauthorized modification.

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

Completing a request on the RMA Request page in the Support section at www.patton.com

By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Patton electronic 4830 manual Out-of-warranty service, RMA numbers

4830 specifications

The Patton Electronics 4830 is a robust and versatile device designed for reliable communication in various networking environments. This product is a part of Patton's extensive portfolio, known for its quality, reliability, and innovative solutions in the telecommunications field. The 4830 model is primarily used for connecting Ethernet networks over long distances, leveraging advanced technologies to ensure optimal data transmission and connectivity.

One of the key features of the Patton 4830 is its support for both TDM (Time Division Multiplexing) and Ethernet over existing copper or fiber infrastructure. This functionality allows users to maintain legacy connections while upgrading their networks, providing a seamless transition to modern digital communications. The device supports multiple interfaces, including Ethernet, serial, and analog, making it suitable for diverse applications ranging from industrial automation to enterprise networking.

The 4830 is equipped with Patton’s SmartLink technology, which enhances performance by automatically optimizing the link conditions. This proprietary technology enables the device to adapt to varying network conditions, ensuring minimal downtime and maintaining high data integrity. Furthermore, the 4830 features built-in redundancy capabilities, ensuring that critical communications remain uninterrupted even in the event of a failure.

In terms of physical characteristics, the Patton 4830 is designed for rugged environments, featuring a compact form factor that allows for easy deployment in various settings. The device comes with LED indicators for power, status, and connectivity, providing real-time feedback to users. It can be mounted on a rack or installed on a desktop, making it a flexible option for different installation scenarios.

Another significant characteristic is its security features, which include firewall protections and encryption options to safeguard data against unauthorized access. This is particularly important for businesses that handle sensitive information and require compliance with data protection regulations.

With its combination of advanced functionalities, interoperability, and robust design, the Patton Electronics 4830 stands out as a reliable choice for organizations looking to enhance their communication capabilities while securing their network investments. As technology continues to evolve, the versatility of the 4830 ensures that it remains a relevant and effective solution for years to come. In summary, the Patton 4830 is an exemplary device that encapsulates the brand’s commitment to quality and innovation in telecommunications.