Paxar 3R 9430R manual T r o u b l e s h o o t i n g, Problem, Action

T r o u b l e s h o o t i n g

If you cannot fix a problem, call Technical Support . For optimal printer performance, we recommend cleaning the printer according to the directions found in the Operator’s Handbook. For supplies, service or assistance, call toll free: 1 - 8 0 0 - 5 4 3 - 6 6 5 0 (in the U . S . A . ) . See our Web site (w w w . p a x a r . c o m ) for additional information .

Problem	Action
Does not feed or	Remove any jammed supplies . Reload supplies .
has a paper jam .
Does not print .	Check or replace the printer’s battery .
	Your data stream may include a query for the
	battery voltage .
	Make sure the supplies are loaded correctly and
	not upside down .
	Open and then close the supply door evenly . If
	both sides of the supply door are not completely
	closed, uneven printing may occur .
	Verify communications between the host and
	printer . See your System Administrator .
	The printer’s duty cycle may be exceeded . In
	high temperature environments, pause the
	printer for one minute after every four inches
	printed . If the duty cycle is exceeded, the
	printer may not print all of the information that
	was sent to it .
	NOTE: This is not a continuous batch printer .
Light/heavy	Clean the printhead .
printing or voids	Check or recharge the battery . See “Charging
in printing .	the Battery,” for more information .
	Your System Administrator may need to adjust
	the print contrast .
	Open and then close the supply door evenly . If
	both sides of the supply door are not completely
	closed, uneven printing may occur .
Red or Orange	Check or load supply .
(Error) LED is on .	Error reading magnetic card’s data .
	The printer’s duty cycle may be exceeded . In
	high temperature environments, pause the
	printer for one minute after every four inches
	printed . If the duty cycle is exceeded, the
	printer may not print all of the information that
	was sent to it .
	NOTE: This is not a continuous batch printer .

Paxar  is a trademark of Paxar Corporation . Monarch  is a registered trademark of Paxar Americas, Inc . 9430R and Paxar Monarch Sierra Sport are trademarks of Paxar Americas, Inc .

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